Canon imagePROGRAF iPF6400 Setup Guide - Page 12

Responding to Messages - paper

Page 12 highlights

29 Click Install. 30 After installation is completed, click Quit. 31 Click the iPF Support icon in the Dock (in Launchpad for Mac OS X v10.7 and later). 32 When clicking the User's Manual button, the User's Guide will be opened and clicking the Paper Reference Guide button, the Paper Reference Guide will be opened. The electronic manuals installation is now completed. Store Accessories in the Pockets If you are using the stand, accessories such as the 3-Inch Paper Core Attachment and the Basic Guide are stored in the accessory pocket. The Basic Guide details information such as basic printer usage, daily maintenance, and how to resolve problems. Store it so that you are able to read it at any time. • The accessory pocket is included with the MEMO stand. Responding to Messages Error messages may appear on the display screen of the control panel during printer installation. If so, it may not indicate a problem with the printer, and the issue may be easily resolved. Common messages and the causes are listed here with corrective actions. To respond to error messages other than these, refer to the Basic Guide. For details of operation procedure, refer to User's Guide installed in "Install the Software and the Electronic Manuals". Message No ink tank loaded. Check ink tank. Cannot recognize printhead x. Paper loaded crooked. No maintenance cartridge installed. Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ERROR Exxx-xxxx (x represents a letter or number) Cause There is no ink tank of the indicated color in the printer. The printhead is not installed. The loaded paper is crooked. The maintenance cartridge is not connected. The belt stopper or the tape inside the top cover has not been removed. You may have encountered an error that cannot be resolved. You may have encountered an error that cannot be resolved. Corrective Action Load or reload the ink tank. (see steps 4-10 on page 3) Install the printhead. (see steps 1-9 on page 4) Adjust the paper. (see steps 5-6 on page 5) Install the maintenance cartridge correctly. Turn off the power, open the top cover, and remove the tape and the belt stopper, then turn the power on. Turn off the printer and wait at least three seconds before restoring the power. If the message appears again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. 12

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12

12
29
Click
Install
.
30
After installation is completed, click
Quit
.
The electronic manuals installation is now
completed.
31
Click the
iPF Support
icon in the
Dock
(in
Launchpad
for Mac OS X v10.7 and
later).
32
When clicking the
User's Manual
button,
the User's Guide will be opened and
clicking the
Paper Reference Guide
button, the Paper Reference Guide will be
opened.
Store Accessories in the Pockets
MEMO
• The accessory pocket is included with the
stand.
If you are using the stand, accessories such as the
3-Inch Paper Core Attachment
and the
Basic Guide
are stored in the accessory pocket. The
Basic Guide
details information such as basic printer usage, daily maintenance, and how to resolve problems. Store it so that you are able to read it
at any time.
Responding to Messages
Error messages may appear on the display screen of the control panel during printer installation. If so, it may not indicate a problem with the printer, and the issue may
be easily resolved. Common messages and the causes are listed here with corrective actions. To respond to error messages other than these, refer to the Basic Guide.
For details of operation procedure, refer to User's Guide installed in "Install the Software and the Electronic Manuals".
Message
Cause
Corrective Action
No ink tank loaded.
Check ink tank.
There is no ink tank of the indicated color in the printer.
Load or reload the ink tank.
(see steps 4-10 on page 3)
Cannot recognize printhead x.
The printhead is not installed.
Install the printhead.
(see steps 1-9 on page 4)
Paper loaded crooked.
The loaded paper is crooked.
Adjust the paper. (see steps 5-6 on page 5)
No maintenance cartridge installed.
The maintenance cartridge is not connected.
Install the maintenance cartridge correctly.
Hardware error. xxxxxxxx-xxxx
(x represents a letter or number)
The belt stopper or the tape inside the top cover has not
been removed.
Turn off the power, open the top cover, and remove the tape and
the belt stopper, then turn the power on.
You may have encountered an error that cannot be
resolved.
Turn off the printer and wait at least three seconds before
restoring the power.
If the message appears again, write down the error code and
message, turn off the printer, and contact your Canon dealer for
assistance.
ERROR Exxx-xxxx
(x represents a letter or number)
You may have encountered an error that cannot be
resolved.
Write down the error code and message, turn off the printer, and
contact your Canon dealer for assistance.