Canon imagePROGRAF iPF785 Basics Guide - Page 93

Roll paper cannot be inserted into the paper feed slot, Cannot load sheets, Paper is not cut neatly

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iPF785 Series 8 Pull the Release Lever forward. Roll paper cannot be inserted into the paper feed slot Roll paper cannot be inserted into the paper feed slot Cause The roll paper is warped. Paper is jammed by the paper feed slot. The paper source selection is incorrect. Corrective Action Straighten out curls and reload the roll. Remove the jammed paper. (See "Clearing Jammed Roll Paper.") ➔P.85 (See "Clearing a Jammed Sheet.") ➔P.88 Press the Load button and select the paper source. Troubleshooting Cannot load sheets Cause Corrective Action The paper source selection is incorrect. Press the Load button and select the paper source. Problems Regarding Paper Paper is not cut neatly Cause The paper is bent or curled at the cut position. Paper rises by the ends of the cut position before it is cut. You are using paper that cannot be cut with the Cutter Unit. Cut Speed is not configured correctly in the Control Panel menu. During cutting, printed documents fall out at an angle. Corrective Action Straighten out any curling by the edges of the paper. Reload the paper correctly. Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing. (See "Specifying the Cutting Method for Rolls.") ➔User's Guide Change the Cut Speed setting in the Control Panel menu. (See "Menu Structure.") ➔P.51 In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing, as they are cut. (See "Specifying the Cutting Method for Rolls.") ➔User's Guide Paper is not cut Cause In the printer driver, No or Print Cut Guideline is specified in Automatic Cutting. Corrective Action Specify Yes in Automatic Cutting in the printer driver. (See "Page Setup Sheet (Windows).") ➔User's Guide (See "Paper Detailed Settings Dialog Box (Mac OS).") ➔User's Guide In the Control Panel menu, Cutting Mode is set to Eject If the Cutting Mode is Eject, press the Cut button to cut the paper. or Manual. If the Cutting Mode is Manual, cut rolls with scissors or the like. 93 (See "Specifying the Cutting Method for Rolls.") ➔User's Guide Basic Guide

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8
Pull the Release Lever forward.
Roll paper cannot be inserted into the paper feed slot
Roll paper cannot be inserted into the paper feed slot
Cause
Corrective Action
The roll paper is warped.
Straighten out curls and reload the roll.
Paper is jammed by the paper feed slot.
Remove the jammed paper.
(See "Clearing Jammed Roll Paper.")
➔
P.85
(See "Clearing a Jammed Sheet.")
➔
P.88
The paper source selection is incorrect.
Press the
Load
button and select the paper source.
Cannot load sheets
Cannot load sheets
Cause
Corrective Action
The paper source selection is incorrect.
Press the
Load
button and select the paper source.
Paper is not cut neatly
Paper is not cut neatly
Cause
Corrective Action
The paper is bent or curled at the cut posi-
tion.
Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position
before it is cut.
Reload the paper correctly.
You are using paper that cannot be cut with
the Cutter Unit.
Specify
Manual
in
Cutting Mode
in the Control Panel menu and use scissors or a
cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.")
➔
User's Guide
Cut Speed
is not configured correctly in the
Control Panel menu.
Change the
Cut Speed
setting in the Control Panel menu.
(See "Menu Structure.")
➔
P.51
During cutting, printed documents fall out at
an angle.
In the Control Panel menu, set
Cutting Mode
to
Eject
. Hold documents after print-
ing, as they are cut.
(See "Specifying the Cutting Method for Rolls.")
➔
User's Guide
Paper is not cut
Paper is not cut
Cause
Corrective Action
In the printer driver,
No
or
Print Cut Guideline
is specified
in
Automatic Cutting
.
Specify
Yes
in
Automatic Cutting
in the printer driver.
(See "Page Setup Sheet (Windows).")
➔
User's Guide
(See "Paper Detailed Settings Dialog Box (Mac OS).")
➔
User's Guide
In the Control Panel menu,
Cutting Mode
is set to
Eject
or
Manual
.
If the
Cutting Mode
is
Eject
, press the
Cut
button to cut the paper.
If the
Cutting Mode
is
Manual
, cut rolls with scissors or the like.
(See "Specifying the Cutting Method for Rolls.")
➔
User's Guide
iPF785 Series
Roll paper cannot be inserted into the paper feed slot
Basic Guide
Troubleshooting
Problems Regarding Paper
93