Canon imagePROGRAF iPF8300 iPF8300 Basic Guide No.2 - Page 5

The printer stops during a print job

Page 5 highlights

The printer stops during a print job Troubleshooting Phenomenon Status Corrective Action An error message is shown on the An error message is displayed Display Screen during printing. Check the error message and take action as necessary. (→ , Error Messages) The printer ejects blank, unprinted paper The last portion of roll paper was Remove the used roll and insert a new roll. used during a print job, and paper (→ , Removing the Roll from the Printer) could not be advanced because (→"Removing the Roll Holder from Rolls," User the trailing edge is taped to the roll. Manual) (→"Loading and Printing on Rolls," User Manual) The leading edge of the roll paper was cut to straighten it. The leading edge of rolls may be cut to straighten it if you have selected Trim Edge First > On or Automatic in the Control Panel menu. (→"Cutting the Leading Edge of Roll Paper Automatically," User Manual) The Printhead nozzles are clogged. Print a test pattern to check the nozzles and make sure the Printhead is in good condition for printing. (→"Checking for Nozzle Clogging," User Manual) A print job was received from an incompatible printer driver. The printer is damaged. Use the correct imagePROGRAF printer driver for the printer and try printing again. Contact your Canon dealer for assistance. 5

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5
Troubleshooting
The printer stops during a print job
Phenomenon
The printer ejects blank, unprinted
paper
The leading edge of rolls may be cut to straighten
it if you have selected
Trim Edge First
>
On
or
Automatic
in the
Control Panel
menu.
Print a test pattern to check the nozzles and make
sure the
Printhead
is in good condition for printing.
Use the correct imagePROGRAF printer driver for the
printer and try printing again.
(
"Cutting the Leading Edge of Roll Paper
Automatically," User Manual)
The leading edge of the roll paper
was cut to straighten it.
The
Printhead
nozzles are
clogged.
A print job was received from an
incompatible printer driver.
(
"Checking for Nozzle Clogging," User Manual)
An error message is shown on the
Display Screen
Check the error message and take action as
necessary.
Remove the used roll and insert a new roll.
An error message is displayed
during printing.
The last portion of roll paper was
used during a print job, and paper
could not be advanced because
the trailing edge is taped to the roll.
Status
Corrective Action
(
, Error Messages)
(
, Removing the Roll from the Printer)
(
"Removing the Roll Holder from Rolls," User
Manual)
(
"Loading and Printing on Rolls," User Manual)
Contact your Canon dealer for assistance.
The printer is damaged.