Cisco 7911G Phone Guide - Page 10

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You can access the Cisco website at this URL:

http://www.cisco.com/

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

You can access the most current licensing information at this URL:

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/openssl_license/7900_ssllic.html

Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials

(SCCP phones only.)

The Cisco Unified IP Phone 7900 Series eLearning tutorials use audio and animation to demonstrate

basic calling features. You can access eLearning tutorials online (for several phone models) from your

personal computer. Look for the eLearning tutorial (English only) for your phone model in the

documentation list at the following location:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html

Note

Although eLearning tutorials for the 7906G and 7911G Cisco Unified IP Phone do not exist,

refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for an overview of the

common IP phone features and functionality.

Safety and Performance Information

Refer to these sections for information about the impact of power outages and other devices on your

Cisco Unified IP Phone.

Power Outage

Your accessibility to emergency service through the phone is dependent on the phone being powered.

If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not

function until power is restored. In the case of a power failure or disruption, you may need to reset or

reconfigure equipment before using the Service or Emergency Calling Service dialing.

Using External Devices

The following information applies when you use external devices with the Cisco Unified IP Phone:

Cisco recommends the use of good quality external devices (headsets) that are shielded against

unwanted radio frequency (RF) and audio frequency (AF) signals.

Depending on the quality of these devices and their proximity to other devices such as mobile phones

or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take

one or more of the following actions:

Section	Page
Cisco Unified IP Phone 7906G and 7911G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP)	1
Quick Reference	3
Softkey Definitions	3
Phone Screen Icons	4
Button Icons	4
Speed Dialing	4
Getting Started	9
Using this Guide	9
Finding Additional Information	9
Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials	10
Safety and Performance Information	10
Cisco Product Security Overview	11
Accessibility Features	11
Connecting Your Phone	13
An Overview of Your Phone	17
Understanding Buttons and Hardware	17
Understanding Lines vs. Calls	19
Understanding Line and Call Icons	19
Accessing Applications Menus	19
Accessing the Help System on Your Phone	20
Understanding Feature Availability	20
Understanding SIP vs. SCCP	20
Basic Call Handling	21
Placing a Call-Basic Options	21
Placing a Call-Additional Options	23
Answering a Call	24
Ending a Call	25
Using Hold and Resume	26
Switching Between Multiple Calls	27
Switching an In-Progress Call to Another Phone	27
Viewing Multiple Calls	27
Transferring Calls	28
Sending a Call to a Voice Message System	29
Forwarding Calls to Another Number	29
Using Do Not Disturb	30
Making Conference Calls	31
Using Conference Features	31
Using Conference	32
Using Join	33
Using cBarge	33
Using Meet-Me	34
Viewing or Removing Conference Participants	34
Advanced Call Handling	36
Speed Dialing	36
Picking Up a Redirected Call on Your Phone	37
Storing and Retrieving Parked Calls	38
Logging Out of Hunt Groups	39
Using a Shared Line	39
Understanding Shared Lines	39
Using Barge to Add Yourself to a Shared-Line Call	40
Understanding Barge Features	40
Using Barge Features	40
Preventing Others from Viewing or Barging a Shared-Line Call	41
Making and Receiving Secure Calls	41
Tracing Suspicious Calls	43
Prioritizing Critical Calls	43
Using Cisco Extension Mobility	45
Managing Business Calls Using a Single Phone Number	45
Using a Handset, Headset, and Speaker	48
Using the Group Listen Feature	48
Using the Monitor Feature	49
Using a Headset	50
Using AutoAnswer	50
Changing Phone Settings	51
Customizing Rings and Message Indicators	51
Customizing the Phone Screen	52
Using Call Logs and Directories	53
Using Call Logs	53
Directory Dialing	55
Using Corporate Directory on Your Phone	55
Using Personal Directory on Your Phone	56
Accessing Voice Messages	59
Using the Cisco Unified CM User Options Web Pages	60
Accessing Your User Options Web Pages	60
Configuring Features and Services on the Web	61
Using Personal Directory on the Web	61
Using Your Personal Address Book on the Web	61
Configuring Fast Dials on the Web	63
Using the Address Book Synchronization Tool	64
Setting Up Speed Dials on the Web	64
Setting Up Phone Services on the Web	66
Controlling User Settings on the Web	67
Controlling Line Settings on the Web	67
Setting Up Phones and Access Lists for Mobile Connect	69
Using Cisco WebDialer	71
Understanding Additional Configuration Options	73
Troubleshooting Your Phone	74
General Troubleshooting	74
Viewing Phone Administration Data	75
Using the Quality Reporting Tool	75
Cisco One-Year Limited Hardware Warranty Terms	76

Cisco 7911G Phone Guide - Page 10

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