Cobra XRS 9570 XRS 9570 Manual - Page 15

Product Service and Optional Accessories Customer Assistance Product Service (continued) If Cobra asks that the product be sent to its factory, the following must be furnished to have the product serviced and returned: 1. Send the complete unit, including power cord. (It is not necessary to include the mounting bracket.) 2. For warranty repair, enclose some form of proof-of-purchase, such as a photocopy or carbon copy of a sales receipt. If you send the original receipt, it cannot be returned. 3. Enclose a typed or clearly written description of the problem you are having with your unit, plus the name and address where you want the unit returned. 4. Pack the unit securely to prevent damage during transit. If possible, use the original packing materials. 5. Ship prepaid and insured using a traceable carrier such as United Parcel Service (UPS), Federal Express or Insured Priority mail with delivery confirmation. Ship to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, IL 60707 U.S.A. 6. Please allow three to four weeks before contacting us about the status of your service. Call 773-889-3087 for assistance. If your unit is under warranty, it will either be repaired or replaced upon receipt, depending on the model. If your unit is out of warranty, you will receive a letter informing you of the repair or replacement charge. Optional Accessories • You can find quality Cobra products and accessories at your local Cobra dealer, or in the U.S.A., you can order directly from Cobra. See ordering info on page 25. Straight 12V DC Windshield Power Cord Mounting Bracket Includes plug Includes suction cups and fuse Item # 545-159-N-001 Item # 420-030-N-001 24 English Coiled 12V DC Power Cord Includes plug and fuse Item # 420-026-N-001 Dual Port Power Adapter Includes adjustable plug (up to 90˚) and fuse Item # CLP-2B