Compaq 5500R Service Guide - Page 79

Diagnostics Software, Steps for Diagnostics

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Diagnostic Tools 3-21 Diagnostics Software Test Error Codes Tables include all test error codes generated by Compaq products. Each code has a corresponding description and recommended action(s). The system generates only those codes that are applicable to the configuration and options. When you select Diagnostics and Utilities from the System Configuration Utility main menu, the utility prompts you to test, inspect, upgrade, and diagnose the server. Diagnostics and Utilities are located on the system partition on the hard drive and must be accessed when a system configuration error is detected during the Power-On Self-Test (POST). Compaq Diagnostics software is also available on the Compaq SmartStart and Support Software CD. You can create a Diagnostics diskette from the SmartStart and Support Software CD and run Diagnostics from diskette. The following options are available from the Diagnostics and Utilities menu: I Test Computer I Inspect Computer I Upgrade Firmware I Remote Utilities I Diagnose Drive Array Diagnostic error codes are generated when the Diagnostics software recognizes a problem. These error codes help identify possible defective subassemblies. Steps for Diagnostics In each case, the Recommended Action column lists the steps necessary to correct the problem. After completing each step, run the Diagnostics utility to verify that the error condition has been corrected. If the error code reappears: 1. Perform the next step listed in the table. 2. Run the Diagnostics program again. 3. Follow this procedure until the Diagnostics program no longer detects an error condition. For use with Pentium II and Pentium III Xeon processor-based servers only

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Diagnostic Tools
3-21
For use with Pentium II and Pentium III Xeon processor-based servers only
Diagnostics Software
Test Error Codes Tables include all test error codes generated by Compaq products. Each code
has a corresponding description and recommended action(s). The system generates only those
codes that are applicable to the configuration and options.
When you select Diagnostics and Utilities from the System Configuration Utility main menu,
the utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the system partition on the hard drive and must be
accessed when a system configuration error is detected during the Power-On Self-Test (POST).
Compaq Diagnostics software is also available on the Compaq SmartStart and Support Software
CD. You can create a Diagnostics diskette from the SmartStart and Support Software CD and
run Diagnostics from diskette.
The following options are available from the Diagnostics and Utilities menu:
■
Test Computer
■
Inspect Computer
■
Upgrade Firmware
■
Remote Utilities
■
Diagnose Drive Array
Diagnostic error codes are generated when the Diagnostics software recognizes a problem.
These error codes help identify possible defective subassemblies.
Steps for Diagnostics
In each case, the Recommended Action column lists the steps necessary to correct the problem.
After completing each step, run the Diagnostics utility to verify that the error condition has been
corrected. If the error code reappears:
1. Perform the next step listed in the table.
2. Run the Diagnostics program again.
3. Follow this procedure until the Diagnostics program no longer detects an error condition.