Compaq ProLiant 8500 ProLiant Server Troubleshooting Guide - Page 259
Message, Description, Recommended Action, Diagnostics, Drive Monitoring is
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ADU Error Messages Table D-1: Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Drive Monitoring features are unobtainable. ADU is unable to get monitor and performance data due to fatal command problem (such as drive time-out), or is unable to get data due to these features not being supported on the controller. Check for other errors such as time-outs. If no other errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Drive Monitoring is NOT enabled for SCSI Port X Drive ID Y. The monitor and performance features have not been enabled on this drive. Run the server setup utility to initialize the monitor and performance features. Drive time-out occurred on physical drive bay X. ADU issued a command to a physical drive and the command was never acknowledged. The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution. Drive X indicates position Y. Message indicates a designated physical drive, which seems to be scrambled or in a drive bay other than the one for which it was originally configured. Examine the graphical drive representation on ADU to determine proper drive locations. Remove drive X and place it in drive position Y. Rearrange the drives according to the ADU instructions. Duplicate write memory error. Data cannot be written to the array accelerator board in duplicate due to the detection of parity errors. This is not a data-loss situation. Replace the array accelerator board. Error occurred reading RIS copy from SCSI Port X Drive ID. An error occurred while ADU was trying to read the reserve information sector (RIS) from this drive. HP stores the hard drive configuration information in the RIS. If there are multiple errors, this drive may need to be replaced. FYI: Drive (bay) X is non-Compaq supplied. Compaq did not supply the installed drive. If problems exist with this drive, replace it with a supported drive. continued HP Servers Troubleshooting Guide D-9