Creative SB0400 User Guide - Page 69

Problems with, Digital Audio, Devices

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Problems with Digital Audio Devices If you have installed Intel Application Accelerator version 1.1.2 in your computer, DMA may be automatically selected on all your drives. Intermittent hissing or no sound is heard from my digital speakers. Make sure you select the sampling rate of the PCM SPDIF output of your Digital Out connector to match the requirements of the receiving device. You may need to select a lower digital output sampling rate. The choices available are 48 kHz and 96 kHz. To solve this problem: 1. In Creative MediaSource Go! Launcher, click the Product Settings tab. 2. Double-click the Device Controls icon. 3. Click the Sampling Rate tab. 4. Click the required sampling rate from the Digital Output Sampling Rate list. Popping noises is heard during playback. Check that the DMA feature is selected for all drives. To solve this problem: For Windows 98 SE and Windows Me: 1. Click Start -> Settings -> Control Panel. 2. In the Control Panel dialog box, double-click the System icon. 3. In the System Properties dialog box, click the Device Manager tab. 4. Double-click the Disk drives icon. Your computer drives will appear. 5. Double-click the hard disk drive icon. 6. In the box that appears, click the Settings tab. 7. Click the DMA (direct memory access) check box to select it. An alert message box appears. 8. Click the OK button. 9. Click the OK button in the next box. 10. Click the Close button on the System Properties dialog box. Troubleshooting and FAQs B-14

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Troubleshooting and FAQs
B-14
Problems with
Digital Audio
Devices
Intermittent hissing or no sound is heard from my digital speakers.
Make sure you select the sampling rate of the PCM SPDIF output of your Digital Out connector to match
the requirements of the receiving device. You may need to select a lower digital output sampling rate. The
choices available are 48 kHz and 96 kHz.
To solve this problem:
1.
In Creative MediaSource Go! Launcher, click the
Product Settings
tab.
2.
Double-click the
Device Controls
icon.
3.
Click the
Sampling Rate
tab.
4.
Click the required sampling rate from the
Digital Output Sampling Rate
list.
Popping noises is heard during playback.
Check that the DMA feature is selected for all drives.
To solve this problem:
For Windows 98 SE and Windows Me:
1.
Click
Start
->
Settings
->
Control Panel
.
2.
In the
Control Panel
dialog box, double-click the
System
icon.
3.
In the
System Properties
dialog box, click the
Device Manager
tab.
4.
Double-click the
Disk
drives icon.
Your computer drives will appear.
5.
Double-click the hard disk drive icon.
6.
In the box that appears, click the
Settings
tab.
7.
Click the
DMA
(direct memory access) check box to select it.
An alert message box appears.
8.
Click the
OK
button.
9.
Click the
OK
button in the next box.
10. Click the
Close
button on the
System Properties
dialog box.
If you have installed Intel
Application Accelerator version
1.1.2 in your computer, DMA
may be automatically selected on
all your drives.