Creative Sound Blaster JAM SB JAM UG EN - Page 22

Troubleshooting Sound Blaster JAM Controls and Indicators Different actions can trigger the Sound Blaster JAM to go into different states. The table below lists the controls and related actions, and the meaning of the LED indications. Action LED Status Power On/Off Green (with power up tone) Power ON Green (with power down tone) Power OFF Battery Charging Red (when power off) Off Headset battery is charging Battery charging is complete Battery Charging (when power on) Red LED returns to the last status Headset battery is charging Battery charging is complete Bluetooth Pairing Blinks quickly in blue (60 seconds) Headset is searching for Bluetooth-enabled devices Blinks slowly in blue (Bluetooth connected tone) Headset is paired successfully Blinks slowly in green (Bluetooth disconnected tone) Headset is unpaired Incoming Phone Call 3 quick blue blinks every 2 seconds (Ring tone) Phone ringing 2 quick blue blinks every 2 seconds Answer call / active call Blinks slowly in blue Reject call / end call No sound from the headset. Check the following: l The headset and your Bluetooth device are turned on. l The headset has sufficient battery power. l The volume settings in Sound Blaster JAM Control Panel and system audio are properly adjusted and not muted. l There is no hardware conflict between the headset and a peripheral device. l The headset is selected as the default audio device. Ensure that existing analog headset is disconnected. There is clipping/distortion during audio playback. Check the following: Troubleshooting 21