D-Link DNS-G120 Manual - Page 52

Troubleshooting

Get D-Link DNS-G120 PDF manuals and user guides
UPC - 790069281815
View all D-Link DNS-G120 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 52 highlights

DNS-G120 User's Manual Troubleshooting Troubleshooting 1. Why does my wireless connection keep dropping?  Antenna Orientation- Try different antenna orientations for the DNS-G120. Try to keep the antenna at least 6 inches away from the wall or other objects.  If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the channel on your wireless router or access point to a different channel to avoid interference.  Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, monitors, electric motors, etc. 2. Why can't I get a wireless connection? If you have enabled encryption on the DNS-G120, you must enter the same security settings as your wireless router or access point in order to establish a wireless connection.  Make sure that the SSID on the access point or router is exactly the same as on the DNS-G120. If they are not, wireless connection will not be established.  Move the DNS-G120 and the wireless access point or router into the same room and then test the wireless connection.  Disable all security settings.  Turn off the DNS-G120 and the wireless router or access point. Turn the wireless router or access point back on first. Wait about 30 seconds and then turn the DNS-G120 back on.  Check that the LED indicators are indicating normal activity. If not, check that the AC power and Ethernet cables are firmly connected.  Check that the IP address, subnet mask, gateway and DNS settings are correctly entered for the network. 3. Why is the USB LED orange when I connect my USB drive?  If the USB LED is solid orange after plugging in your USB hard drive, most likely the USB drive is formatted with an incompatible file system.The drive must be formatted with FAT, FAT32, or NTFS*. * A NTFS formatted drive will be readable but cannot be written to by the DNS-G120. D-Link Systems, Inc. 52

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
52
DNS-G120 User’s Manual
D-Link Systems, Inc.
Troubleshooting
1.
Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DNS-G120. Try to
keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade dramatically
or drop altogether. Try changing the channel on your wireless router or access point
to a different channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate RF
noise, like microwaves, monitors, electric motors, etc.
2.
Why can’t I get a wireless connection?
If you have enabled encryption on the DNS-G120, you must enter the same security
settings as your wireless router or access point in order to establish a wireless
connection.
Make sure that the SSID on the access point or router is exactly the same as on
the DNS-G120.
If they are not, wireless connection will not be established.
Move the DNS-G120 and the wireless access point or router into the same room
and then test the wireless connection.
Disable all security settings.
Turn off the DNS-G120 and the wireless router or access point. Turn the wireless
router or access point back on first. Wait about 30 seconds and then turn the
DNS-G120 back on.
Check that the LED indicators are indicating normal activity. If not, check that the
AC power and Ethernet cables are firmly connected.
Check that the IP address, subnet mask, gateway and DNS settings are correctly
entered for the network.
3.
Why is the USB LED orange when I connect my USB drive?
If the USB LED is solid orange after plugging in your USB hard drive, most likely the
USB drive is formatted with an incompatible file system. The drive must be formatted
with FAT, FAT32, or NTFS*.
* A NTFS formatted drive will be readable but cannot be written to by the DNS-G120.
Troubleshooting