D-Link DWA-121 Product Manual - Page 46

The computer does not recognize the DWA-121 Wireless N 150 Pico USB Adapter., Service Set Identifier - not recognized

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Section 5 - Troubleshooting 2. The computer does not recognize the DWA-121 Wireless N 150 Pico USB Adapter. Make sure that the DWA-121 Wireless USB Adapter is properly seated in the computer's USB port. If Windows does not detect the hardware upon insertion of the adapter, try a different port. Also, make sure to completely remove the drivers that were previously loaded. 3. The computer with the DWA-121 installed is unable to connect to the wireless network and/or the Internet. • Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband connection. • Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables are firmly connected. • Check that the IP Address, subnet mask, gateway, and DNS settings are correctly obtained from your network. Confirm your wireless key. • In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the wireless clients and access points. The SSID factory default setting for D-Link products is default. (Double-click on the WLAN icon in the taskbar. The Link Info screen will display the SSID setting.) D-Link DWA-121 User Manual 46

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46
D-Link DWA-121 User Manual
Section 5 - Troubleshooting
Make sure that the DWA-121 Wireless USB Adapter is properly seated in the computer’s USB port. If Windows does not detect the hardware upon
insertion of the adapter,
try a different port. Also, make sure to completely remove the drivers that were previously loaded.
2.
The computer does not recognize the DWA-121 Wireless N 150 Pico USB Adapter.
•
Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband
connection.
•
Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables are
firmly connected.
•
Check that the IP Address, subnet mask, gateway, and DNS settings are correctly obtained from your network. Confirm your wireless
key.
•
In
Infrastructure
mode, make sure the same
Service Set Identifier
(SSID)
is specified on the settings for the wireless clients and access
points. The
SSID
factory default setting for D-Link products is
default.
(Double-click on the WLAN icon in the taskbar. The
Link Info
screen will display the SSID setting.)
3.
The computer with the DWA-121 installed is unable to connect to the wireless network and/or the Internet.