D-Link DWL-2000AP Product Manual - Page 44

Troubleshooting (continued) 4. What variables may cause my wireless products to lose reception? D-Link products let you access your network from virtually anywhere you want. However, the positioning of the products within your environment will affect the wireless range. Please refer to Installation Considerations in the Wireless Basics section of this manual for further information about the most advantageous placement of your D-Link wireless products. 5. Why does my wireless connection keep dropping?  Antenna Orientation- Try different antenna orientations for the DWL2000AP. Try to keep the antenna at least 6 inches away from the wall or other objects.  If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless connection will degrade dramatically or drop altogether. Try changing the Channel on your Router, Access Point and Wireless adapter to a different Channel to avoid interference.  Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc.  When deploying several access points and wireless devices, please make sure that access points in close proximity do not have overlapping channels. Nearby access points should be assigned channels that are at least 4 channels apart to prevent interference. For example, with a group of 3 access points you could assign the first to channel 1, the second to channel 6, and the third to channel 11. 6. Why can't I get a wireless connection? If you have enabled Encryption on the DWL-2000AP, you must also enable encryption on all wireless clients in order to establish a wireless connection.  The Encryption settings are: 64 or 128bit. Make sure that the encryption bit level is the same on the Access Point and the Wireless Client.  Make sure that the SSID on the Access Point and the Wireless Client are exactly the same. If they are not, wireless connection will not be established.  Move the DWL-2000AP and the wireless client into the same room and then test the wireless connection.  Disable all security settings. (WEP, MAC Address Control) 44