Dell 1355CNW User Guide - Page 496
Copy Problem, Fax Problems
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Action 3b Fan the print media. Is the problem recovered? Yes The task is complete. No Contact Dell. A document jam occurs in the ADF if scanning of multiple-sheet document is cancelled while scanning is in progress. Action 1 Clear the jam. See "Clearing Paper Jams From the ADF" on page 461. Is the problem recovered? Yes The task is complete. Copy Problem No Contact Dell. Problem A document loaded in the ADF cannot be copied. Action Ensure that the ADF cover is firmly closed. Fax Problems Problem The printer is not working, there is no display and the buttons are not working. No dial tone sounds. Action Unplug the power cord and plug it in again. Ensure that there is power to the electrical receptacle. Check that the phone line is connected properly. See "Connecting the Telephone Line" on page 48. Check that the phone socket in the wall is working by plugging in another phone. 494 Troubleshooting
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