Dell 1537 Setup Guide - Page 38

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Solving Problems If a program is designed for an earlier Microsoft® Windows® operating system - Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If a solid blue screen appears - Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer or mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. 36 • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: - Ensure that the program is compatible with the operating system installed on your computer. - Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. - Ensure that the program is installed and configured properly. - Verify that the device drivers do not conflict with the program. - If necessary, uninstall and then reinstall the program Dell Support Center.

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36
Solving Problems
If a program is designed for an earlier
Microsoft
®
Windows
®
operating system —
Run the Program Compatibility Wizard. The Program
Compatibility Wizard configures a program so that
it runs in an environment similar to non-Windows
Vista operating system environments.
Click
1.
Start
→
Control Panel
→
Programs
→
Use an older program with this
version of Windows
.
In the welcome screen, click
2.
Next
.
Follow the instructions on the screen.
3.
If a solid blue screen appears
— Turn the
computer off. If you are unable to get a response
by pressing a key on your keyboard or moving your
pointer or mouse, press and hold the power button
for at least 8 to 10 seconds until the computer
turns off and then restart your computer.
If you have other software problems
—
Back up your files immediately.
•
Use a virus-scanning program to check the
•
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or
•
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible
–
with the operating system installed on
your computer.
Ensure that your computer meets the
–
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and
–
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program Dell Support Center.