Dell 2130cn Color Laser Printer User Guide - Page 65

Contacting Dell, Clearing Jams, Replacing Toner Cartridges, Replacing the Print Head Device PHD Unit

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Restart Printer Reseat NPA Contact Support NNN-NNN Restart Printer Reseat XXX Contact Support Paper Jam NNN-NNN Open Front Cover Remove Paper Paper Jam 072-NNN Open Front Cover & Duplexer Remove Paper Paper Jam NNN-NNN Open Tray XXX Remove Paper Open & close Front Cover Insert PrintCart NNN-NNN Insert XXX Cartridge Insert PHD 091-972 Insert PHD Replace Cart. 093-NNN Replace XXX Cartridge 010-351 Restart Printer Replace Fuser Now Contact Support Replace PHD 091-935 Replace PHD Now Contact Support A communication card error occurred between the network protocol adapter and control card. Turn off the printer to re-install the network protocol adapter, and then turn the printer back on again. If this does not solve the problem, contact Dell. See "Contacting Dell". XXX is not fully inserted. Confirm that the unit is securely inserted. If this does not solve the problem, contact Dell. Error NNN-NNN relates to printer problems. See "Contacting Dell". The printer detects a paper jam. Clear the paper path. See "Clearing Jams". The printer detects a paper jam at the duplexer. Open the cover of the duplexer and clear the paper path. See "Clearing Jams". The printer detects a paper jam at the tray Pull out the specified tray and clear the paper path. 1 or tray 2. XXX indicates the number of the tray. See "Clearing Jams". The specified toner cartridge is either missing or not fully inserted into the printer. XXX is one of the following: Black Cyan Yellow Reinsert the specified toner cartridge. See "Replacing Toner Cartridges". Magenta Error NNN-NNN relates to printer problems. The PHD unit is either missing or not fully inserted into the printer. Reinsert the PHD unit. See "Replacing the Print Head Device (PHD) Unit". The toner cartridge is low on toner. XXX is one of the following: Black Cyan Yellow Magenta Remove the specified toner cartridge and install a new one. If you do not replace the toner cartridge, print quality problems may occur. Order a new toner cartridge at the website (www.dell.com/supplies or www.euro.dell.com/supplies). See "Replacing Toner Cartridges". The fuser reaches the end of its life. Replace the fuser. If this does not solve the problem, contact Dell. See the fuser replacement guide, Replacing the Fuser. See "Contacting Dell". The PHD unit reaches the end of its life. Replace the PHD unit. If this does not solve the problem, contact Dell. See "Replacing the Print Head Device (PHD) Unit ". See "Contacting Dell".

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Restart Printer
Reseat NPA
Contact Support
A communication card error occurred
between the network protocol adapter and
control card.
Turn off the printer to re-install the network protocol adapter, and
then turn the printer back on again. If this does not solve the
problem, contact Dell.
See "
Contacting Dell
".
NNN-NNN
Restart Printer
Reseat
XXX
Contact Support
XXX
is not fully inserted.
Error
NNN-NNN
relates to printer problems.
Confirm that the unit is securely inserted. If this does not solve the
problem, contact Dell.
See "
Contacting Dell
".
Paper Jam
NNN-NNN
Open Front Cover
Remove Paper
The printer detects a paper jam.
Clear the paper path.
See "
Clearing Jams
".
Paper Jam
072-
NNN
Open Front Cover & Duplexer
Remove Paper
The printer detects a paper jam at the
duplexer.
Open the cover of the duplexer and clear the paper path.
See "
Clearing Jams
".
Paper Jam
NNN
-
NNN
Open Tray
XXX
Remove Paper
Open & close Front Cover
The printer detects a paper jam at the tray
1 or tray 2.
XXX
indicates the number of the tray.
Pull out the specified tray and clear the paper path.
See "
Clearing Jams
".
Insert PrintCart
NNN-NNN
Insert
XXX
Cartridge
The specified toner cartridge is either
missing or not fully inserted into the printer.
XXX
is one of the following:
Black
Cyan
Yellow
Magenta
Error
NNN-NNN
relates to printer problems.
Reinsert the specified toner cartridge.
See "
Replacing Toner Cartridges
".
Insert PHD
091-972
Insert PHD
The PHD unit is either missing or not fully
inserted into the printer.
Reinsert the PHD unit.
See "
Replacing the Print Head Device (PHD) Unit
".
Replace Cart.
093-
NNN
Replace
XXX
Cartridge
The toner cartridge is low on toner.
XXX
is one of the following:
Black
Cyan
Yellow
Magenta
Remove the specified toner cartridge and install a new one.
If you do not replace the toner cartridge, print quality problems may
occur. Order a new toner cartridge at the website
(
www.dell.com/supplies
or
www.euro.dell.com/supplies
).
See "
Replacing Toner Cartridges
".
010-351
Restart Printer
Replace Fuser Now
Contact Support
The fuser reaches the end of its life.
Replace the fuser. If this does not solve the problem, contact Dell.
See the fuser replacement guide,
Replacing the Fuser
.
See "
Contacting Dell
".
Replace PHD
091-935
Replace PHD
Now
Contact Support
The PHD unit reaches the end of its life.
Replace the PHD unit. If this does not solve the problem, contact Dell.
See "
Replacing the Print Head Device (PHD) Unit
".
See "
Contacting Dell
".