Dell 2355DN User Guide - Page 284
Printing Problems, Dell 2355dn Laser MFP
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Printing Problems Condition Possible cause Suggested solutions The printer does not The printer is not receiving Check the power cord connections. Check the power switch and print. power. the power source. The printer is not selected as the default printer. Select Dell 2355dn Laser MFP as your default printer in your Windows. Click the Start button Settings → Printers. Right-click the Dell 2355dn Laser MFP printer icon and select Set as Default Printer. Check the printer for the following: • The front or rear door is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. If a printer system error occurs, contact your service representative. The connection cable Disconnect the printer cable and reconnect it. between the computer and the printer is not connected properly. The connection cable If possible, attach the cable to another computer that is working between the computer and properly and print a job. You can also try using a different printer the printer is defective. cable. The printer may be configured incorrectly. Check the printer properties to ensure that all of the print settings are correct. The printer driver may be incorrectly installed. Remove the printer driver and then reinstall it; see "Uninstalling Software" and "Installing Software in Microsoft® Windows® Operating System" respectively. The printer is malfunctioning. Check the display message on the operator panel to see if the printer is indicating a system error. The printer selects print materials from the wrong paper source. The paper source selection For many software applications, the paper source selection is found in the printer properties under the Paper tab within the printer properties. Select the correct may be incorrect. paper source. See "Paper Tab". A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of your printer is up to 35 PPM for Letter-sized paper. 283