Dell 3010cn Color Laser Printer Printer Menus - Page 48
Dell Technical Support Policy, Contacting Dell, Warranty and Return Policy
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Appendix Dell Technical Support Policy Contacting Dell Warranty and Return Policy Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support. Additional technical support options may be available for purchase. Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus). Contacting Dell You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: l World Wide Web www.dell.com/ www.dell.com/ap/ (for Asian/Pacific countries only) www.euro.dell.com (for Europe only) www.dell.com/la/ (for Latin American countries) l Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user: anonymous, and use your email address as your password. l Electronic Support Service [email protected] [email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service [email protected] (for Asian/Pacific countries only) Warranty and Return Policy Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see the Owner's Manual.