Dell A960 All In One Personal Printer User's Guide - Page 81

Clean the Ink Cartridge Nozzles, Remove and Reinstall the Software, Start, All Programs, Programs

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Clean the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. • Vertical, straight lines are not smooth. For help, see "Cleaning the Ink Cartridge Nozzles" on page 67. Remove and Reinstall the Software If the All-In-One is not functioning properly or if a communications error message appears when you try to use your printer, you may need to remove the printer software, and then reinstall it. 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on your screen to install the software. Troubleshooting 81

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Troubleshooting
81
Clean the Ink Cartridge Nozzles
Clean the nozzles when:
•
Characters are not printing completely
•
White dashes appear in graphics or printed text.
•
Print is smudged or too dark.
•
Colors on print jobs are faded or they differ from the colors on the screen.
•
Vertical, straight lines are not smooth.
For help, see "Cleaning the Ink Cartridge Nozzles" on page 67.
Remove and Reinstall the Software
If the All-In-One is not functioning properly or if a communications error message appears
when you try to use your printer, you may need to remove the printer software, and then
reinstall it.
1
Click
Start
→
All Programs
(or
Programs
)
→
Dell
Printers
→
Dell
AIO Printer
A960
→
Uninstall Dell AIO Printer A960
.
2
Follow the instructions on your screen to remove the All-In-One software.
3
Restart your computer before reinstalling the printer software.
4
Insert the
Driver and Utilities
CD, and then follow the instructions on your screen to
install the software.