Dell DR2000v DR Series System Administrator Guide - Page 106

Downloading the Restore Manager, Creating the Restore Manager USB Key

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RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a production environment. RM supports the following two modes: • Recover Appliance-in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the prior system configuration and the data residing in the containers. NOTE: To use the Recover Appliance mode, you must use an RM build that is compatible with the DR Series system software version that was running before the OS reset was attempted. • Factory Reset-in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the data in the containers gets deleted. CAUTION: Using the Factory Reset mode deletes all of the DR Series system data. The Factory Reset mode must only be used when the container data is no longer needed. Downloading the Restore Manager The Dell Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be downloaded from the Dell Support site. 1. Using a supported web browser, navigate to support.dell.com. 2. Enter your DR Series system Service Tag to be directed to the DR Series system download page (or choose a product category, click Get Drivers and then View All Drivers). 3. In the Category drop-down list on the Drivers & Downloads page, select IDM. 4. If required, expand the IDM category to list the available IDM download files. 5. Locate, select, and download the Restore Manager (RM) for DR4000 Series file (listed in the following RM filename format, "DR-RM-x.x.x.xxxxx.img"). Creating the Restore Manager USB Key To create a Restore Manager (RM) USB key, you must first download the RM image (.img) file from the Dell Support site, and then transfer this on to a USB key. The USB key must be a minimum of 4 GB (Gigabytes) in size or larger. Windows USB image tools can be used to transfer the RM image when they meet the following conditions: • Support using the .img file format • Support using a direct block-to-block device copy to ensure that the USB key is bootable To transfer the RM image to the USB key on a Linux or Unix system, perform the following: 1. Copy the downloaded RM image file to a Linux or Unix system. 2. Insert the USB key into an available USB port on the Linux or Unix system. Make note of the device name that is reported by the operating system (for example, /dev/sdc4). 3. Do not locally mount the USB device to a file system at this time. 4. Copy the RM image to the USB key using the dd command: dd if= of= bs=4096k For example: dd if=/root/DR-RM-1.05.03.313-2.1.0851.2.img of=/dev/sdc4 bs=4096 106

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RM can also be used to reset the system back to its initial factory settings when moving it from a test environment to a
production environment. RM supports the following two modes:
•
Recover Appliance
—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the
prior system configuration and the data residing in the containers.
NOTE:
To use the Recover Appliance mode, you must use an RM build that is compatible with the DR Series
system software version that was running before the OS reset was attempted.
•
Factory Reset
—in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration
back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the
data in the containers gets deleted.
CAUTION: Using the Factory Reset mode deletes all of the DR Series system data. The Factory Reset mode must
only be used when the container data is no longer needed.
Downloading the Restore Manager
The Dell
Restore Manager
(RM) utility runs from a USB boot key that contains the RM image, which must first be
downloaded from the Dell Support site.
1.
Using a supported web browser, navigate to
support.dell.com
.
2.
Enter your DR Series system Service Tag to be directed to the DR Series system download page (or choose a
product category, click
Get Drivers
and then
View All Drivers
).
3.
In the
Category
drop-down list on the Drivers & Downloads page, select
IDM
.
4.
If required, expand the
IDM
category to list the available IDM download files.
5.
Locate, select, and download the
Restore Manager (RM) for DR4000 Series
file (listed in the following RM filename
format, "DR-RM-x.x.x.xxxxx.img").
Creating the Restore Manager USB Key
To create a Restore Manager (RM) USB key, you must first download the RM image (.img) file from the Dell Support site,
and then transfer this on to a USB key. The USB key must be a minimum of 4 GB (Gigabytes) in size or larger. Windows
USB image tools can be used to transfer the RM image when they meet the following conditions:
•
Support using the .img file format
•
Support using a direct block-to-block device copy to ensure that the USB key is bootable
To transfer the RM image to the USB key on a Linux or Unix system, perform the following:
1.
Copy the downloaded RM image file to a Linux or Unix system.
2.
Insert the USB key into an available USB port on the Linux or Unix system.
Make note of the device name that is reported by the operating system (for example,
/dev/sdc4
).
3.
Do not locally mount the USB device to a file system at this time.
4.
Copy the RM image to the USB key using the
dd
command:
dd if=<path to .img file> of=<usb device> bs=4096k
For example:
dd if=/root/DR-RM-1.05.03.313-2.1.0851.2.img of=/dev/sdc4 bs=4096
106