Home » Dell Manuals » Storage Devices » Dell DR2000v » Manual Viewer

Dell DR2000v DR Series System Administrator Guide - Page 140

NetBackup on Windows Media Servers, C:\Program Files\Veritas\NetBackup\logs\nbemm

View all Dell DR2000v manuals

Add to My Manuals
Save this manual to your list of manuals

Page 140 highlights

• RDA with OST plug-in configuration files and log files from the media server - Location: /var/log/libstspiDell.log.* • NetBackup backup job logs and command logs from the media server: - Location: NetBackup log files reside in /usr/openv/netbackup/logs/. For each process in NetBackup, there is a subdirectory in the logs directory. Dell is interested in the following process-related logs: bptm, bpdm, bprd, bpcd, bpbrm. - Be aware that these five directories may not exist by default, so only collect these logs if they exist on your media server. If they were created, the locations where these log files reside are as follows: /usr/openv/ netbackup/logs/bptm, /usr/openv/netbackup/logs/bpdm, /usr/openv/netbackup/logs/bpcd, /usr/openv/ netbackup/logs/bprd, and /usr/openv/netbackup/logs/bpbrm. - Dell recommends that you collect logs from the following directories: /usr/openv/logs/nbemm and /usr/openv/ logs/nbrmms/. • Check for any core files that were generated on the NetBackup media server or on the DR Series system that can include: - Core files on a Linux NetBackup media server reside in the /usr/openv/netbackup/bin directory. Most of the NetBackup binaries that link with the RDA with OST plug-in are in this directory. - The location of the core files on the client is not a fixed location. Verify if the core files reside in following directories: /, /root/, or the directory mentioned in the /proc/sys/kernel/core_pattern. For example, if the following is a core_pattern from a DR Series system (/var/cores/core.%e.%p.%t), then all the core files would reside in /var/cores. Dell recommends that if core_pattern on the client is set by NAT to a specific directory, then the diagnostics script has to look into that directory for any related cores. NetBackup on Windows Media Servers For NetBackup running on a Windows media server, Dell recommends gathering the following files: • RDA with OST plug-in configuration files and log files from the media server: - Location: %ALLUSERSPROFILE%\Dell\OST\log\libstspiDell.log* • NetBackup job logs and command logs from the media server, with log files from following directories: - C:\Program Files\Veritas\NetBackup\logs\bptm (if it exists) - C:\Program Files\Veritas\NetBackup\logs\bpdm (if it exists) - C:\Program Files\Veritas\NetBackup\logs\bpbrm (if it exists) - C:\Program Files\Veritas\NetBackup\logs\bprd (if it exists) - C:\Program Files\Veritas\NetBackup\logs\bpcd (if it exists) - C:\Program Files\Veritas\NetBackup\logs\nbemm - C:\Program Files\Veritas\NetBackup\logs\nbrmms • Any core files generated on the NetBackup media server or on the DR Series system. • If a server failure is involved (which could be an inapparent or silent failure), the Windows media server event log for the application could be collected by using Administrative Tools → Event Viewer. Next, check the Windows Logs → Application. Typically, the last entry marked with Error is the one for which you are searching. - Copy and paste this text in the window, as shown in the following example: Faulting application bptm.exe, version 7.0.2010.104, time stamp 0x4b42a78e, faulting module libstspiDellMT.dll, version 1.0.1.0, time stamp 0x4f0b5ee5, exception code 0xc0000005, fault offset 0x000000000002655d, process id 0x12cc, application start time 0x01cccf1845397a42. 140

Section	Page
Dell DR Series System Administrator Guide	3
Introduction to the DR Series System Documentation	10
About the DR Series System GUI Documentation	10
What's New In This Release	10
Other Information You May Need	10
Source Code Availability	11
Understanding the DR Series System	12
About the DR Series System	13
DR Series Data Storage Concepts	14
Data Deduplication and Compression	14
Encryption at Rest	15
Streams vs. Connections	15
Replication	16
Replication Seeding	17
Reverse Replication	17
Reverse Replication: Alternate Method	18
Supported File System and Tape Access Protocols	18
NFS	18
CIFS	19
CIFS ACL Support	19
Access Control List Support in Containers	19
Unix Permissions Guidelines	20
Windows Permissions Guidelines	21
Rapid NFS and Rapid CIFS	21
DR Rapid for the DR Series System	22
RDA with OST for the DR Series System	22
Software Components and Operational Guidelines	23
Supported Virtual Tape Library Access Protocols	24
NDMP	24
iSCSI	24
DR Series System Hardware and Data Operations	24
DR Series Expansion Shelf	25
Understanding the Process for Adding a DR Series Expansion Shelf	26
Supported Software and Hardware	26
Terminal Emulation Applications	27
DR Series Hardware System — Expansion Shelf Cabling	27
Adding a DR Series Hardware System Expansion Shelf	29
Setting Up the DR Series System Hardware	31
Interacting with the DR Series System	31
Networking Preparations for the DR Series System	31
Connections for Initializing a DR Series System	32
Initializing the DR Series System	33
Default IP Address and Subnet Mask Address	33
Local Console Connection	34
iDRAC Connection	36
Logging in and Initializing the DR Series System	36
Accessing iDRAC6/iDRAC7 Using RACADM	37
Logging in Using a Web Interface for the First Time	38
Registering a DR Series System	40
Enabling Active Scripting in Windows IE Browsers	41
Disabling the Compatibility View Settings	41
Configuring the DR Series System Settings	42
Configuring Networking Settings	42
Networking Page and Ethernet Port Values	45
Managing the DR Series System Password	46
Modifying the System Password	46
Resetting the Default System Password	46
Shutting Down the DR Series System	47
Rebooting the DR Series System	47
Configuring Active Directory Settings	48
Configuring Local Workgroup Users Settings	49
Configuring Email Alert Settings	49
Adding a Recipient Email Address	49
Editing or Deleting a Recipient Email Address	50
Sending a Test Message	50
Configuring Administrator Contact Information	51
Adding Administrator Contact Information	51
Editing Administrator Contact Information	52
Managing Passwords	52
Modifying the System Password	52
Modifying Password Reset Options	52
Configuring an Email Relay Host	53
Adding an Email Relay Host	53
Editing an Email Relay Host	53
Configuring System Date and Time Settings	54
Editing System Date and Time Settings	54
Understanding Containers	55
Configuring Share-Level Security	55
Managing DR Series Storage Operations	57
Understanding the Storage Page and Options	57
Understanding the Storage Options	58
Containers	58
Replication Page	59
Encryption	59
Clients	59
Managing Container Operations	62
Creating Storage Containers	62
Editing Container Settings	66
Deleting Containers	67
Moving Data Into a Container	67
Displaying Container Statistics	68
Managing Replication Operations	70
TCP Port Configuration	70
Before you Begin	70
Creating Replication Relationships	71
Modifying Replication Relationships	71
Deleting Replication Relationships	72
Starting and Stopping Replication	72
Adding a Cascaded Replica	73
Displaying Replication Statistics	73
Creating a Replication Schedule	74
Managing Encryption Operations	75
Setting or Changing the Passphrase	75
Enabling Encryption	76
Changing Encryption Settings	76
Disabling Encryption	77
Monitoring the DR Series System	78
Monitoring Operations Using the Dashboard Page	78
System Status Bar	78
DR Series System and the Capacity-Storage Savings-Throughput Panes	79
System Information Pane	79
Monitoring System Alerts	80
Using the Dashboard Alerts Page	80
Viewing the System Alerts	80
Monitoring System Events	81
Using the Dashboard to Display System Events	81
Using the Dashboard Events Option	82
Using the Event Filter	82
Monitoring System Health	83
Using the Dashboard Page to Monitor System Health	83
Using the Dashboard Health Options	84
Monitoring System Usage	85
Displaying Current System Usage	85
Setting a Latest Range Value	86
Setting a Time Range Value	86
Monitoring Container Statistics	86
Displaying the Container Statistics Page	87
Monitoring Replication Statistics	88
Displaying the Replication Statistics Page	88
Displaying Replication Statistics Using the CLI	89
Using Global View	91
About Global Views	91
Prerequisites	91
Configuring Active Directory Settings	92
Adding a Login Group in an ADS Domain	93
About the Global View Page	93
Global View Summary	94
Appliance List	95
Navigating in Global View	96
Adding a DR Series System to Global View	97
Removing a DR Series System from Global View	97
Reconnecting DR Series Systems	97
Using the Reconnect Report	98
Using the DR Series System Support Options	99
Support Information Pane	99
Diagnostics Page and Options	99
Generating a Diagnostics Log File	100
Downloading Diagnostics Log Files	101
Deleting a Diagnostics Log File	102
DR Series System Software Upgrade	102
Software Upgrade Page and Options	102
Verifying the Current Software Version	103
Upgrading the DR Series System Software	103
SSL Page and Options	104
Installing an SSL Certificate	104
Resetting the SSL Certificate	104
Generating a CSR	105
Restore Manager (RM)	105
Downloading the Restore Manager	106
Creating the Restore Manager USB Key	106
Running the Restore Manager (RM)	107
Resetting the Boot LUN Setting in PERC H700 BIOS After Running RM	107
Hardware Removal or Replacement	108
DR Series System: Proper Shut Down and Start Up	108
DR Series System NVRAM	108
Configuring and Using Rapid NFS and Rapid CIFS	110
Rapid NFS and Rapid CIFS Benefits	110
Best Practices: Rapid NFS	110
Best Practices: Rapid CIFS	112
Setting Client-Side Optimization	112
Installing the Rapid NFS Plug-In	113
Installing the Rapid CIFS Plug-In	114
Determining If Your System Is Using Rapid NFS or Rapid CIFS	114
Viewing the Rapid NFS and Rapid CIFS Logs	115
Viewing Rapid NFS Logs	115
Viewing Rapid CIFS Logs	115
Monitoring Performance	115
Uninstalling the Rapid NFS Plug-In	116
Uninstalling the Rapid CIFS Plug-In	116
Configuring and Using Rapid Data Access with Dell NetVault Backup and with Dell vRanger	117
Overview	117
Guidelines for using RDA with NetVault Backup and with vRanger	118
Best Practices: RDA with NetVault Backup and vRanger and the DR Series System	118
Setting Client-Side Optimization	118
Adding RDS Devices in NetVault Backup	119
Removing RDS Devices From NetVault Backup	119
Backing Up Data on the RDS Container Using NetVault Backup	120
Replicating Data to a RDS Container using NetVault Backup	120
Restoring Data From a DR Series System using NetVault Backup	121
Supported DR Series System CLI Commands for RDS	122
Configuring and Using RDA with OST	123
Understanding RDA with OST	123
Guidelines	124
Terminology	124
Supported RDA with OST Software and Components	125
Best Practices: RDA with OST and the DR Series System	125
Setting Client-Side Optimization	125
Configuring an LSU	126
Installing the RDA with OST Plug-In	126
Understanding the RDA with OST Plug-In (Linux)	126
Understanding the RDA with OST Plug-In (Windows)	127
Installing the RDA with OST Plug-In for Backup Exec on Windows	127
Installing the RDA with OST Plug-In for NetBackup on Windows	128
Uninstalling the RDA with OST Plug-In for Windows	128
Installing the RDA with OST Plug-In for NetBackup on Linux	129
Uninstalling the RDA with OST Plug-In for Linux	129
Configuring DR Series System Information Using NetBackup	130
Using NetBackup CLI to Add DR Series System Name (Linux)	130
Using NetBackup CLI to Add DR Series System Name (Windows)	130
Configuring NetBackup for the DR Series System	131
Configuring NetBackup for Optimized Synthetic Backups	131
Creating Disk Pools From LSUs	132
Creating Storage Units Using the Disk Pool	133
Backing Up Data From a DR Series System (NetBackup)	133
Restoring Data From a DR Series System Using NetBackup	133
Duplicating Backup Images Between DR Series Systems Using NetBackup	134
Using Backup Exec With a DR Series System (Windows)	134
RDA with OST Plug-In and Supported Versions	134
Installation Prerequisites for the RDA with OST Plug-In for Backup Exec	134
Configuring the DR Series System Using the Backup Exec GUI	135
Creating Backups on the DR Series System Using Backup Exec	135
Optimizing Duplication Between DR Series Systems Using Backup Exec	136
Restoring Data from a DR Series System Using Backup Exec	137
Understanding the OST CLI Commands	137
Supported DR Series System CLI Commands for RDA with OST	137
Understanding RDA with OST Plug-In Diagnostic Logs	138
Rotating RDA with OST Plug-In Logs for Windows	138
Collecting Diagnostics Using a Linux Utility	139
Rotating RDA with OST Plug-In Logs for Linux	139
Guidelines for Gathering Media Server Information	139
NetBackup on Linux Media Servers	139
NetBackup on Windows Media Servers	140
Backup Exec on Windows Media Servers	141
Configuring and Using VTL	142
Understanding VTL	142
Terminology	142
Supported Virtual Tape Library Access Protocols	142
NDMP	143
iSCSI	143
VTL and DR Series Specifications	143
Guidelines for Configuring VTL	144
Configuring and Using Encryption at Rest	146
Understanding Encryption at Rest	146
Encryption at Rest Terminology	146
Encryption at Rest and DR Series Considerations	147
Understanding the Encryption Process	147
Troubleshooting and Maintenance	149
Troubleshooting Error Conditions	149
DR Series System Alert and Event Messages	149
About the Diagnostics Service	178
Understanding Diagnostics Collection	179
About the DR Series System Maintenance Mode	179
Scheduling DR Series System Operations	181
Creating a Cleaner Schedule	181
Displaying Cleaner Statistics	182
Supported Ports in a DR Series System	184
Getting Help	186
Before Contacting Dell Support	186

Match case Limit results 1 per page

•

RDA with OST plug-in configuration files and log files from the media server

–

Location: /var/log/libstspiDell.log.*

•

NetBackup backup job logs and command logs from the media server:

–

Location: NetBackup log files reside in /usr/openv/netbackup/logs/. For each process in NetBackup, there is a

subdirectory in the logs directory. Dell is interested in the following process-related logs: bptm, bpdm, bprd,

bpcd, bpbrm.

–

Be aware that these five directories may not exist by default, so only collect these logs if they exist on your

media server. If they were created, the locations where these log files reside are as follows: /usr/openv/

netbackup/logs/bptm, /usr/openv/netbackup/logs/bpdm, /usr/openv/netbackup/logs/bpcd, /usr/openv/

netbackup/logs/bprd, and /usr/openv/netbackup/logs/bpbrm.

–

Dell recommends that you collect logs from the following directories: /usr/openv/logs/nbemm and /usr/openv/

logs/nbrmms/.

•

Check for any core files that were generated on the NetBackup media server or on the DR Series system that can

include:

–

Core files on a Linux NetBackup media server reside in the /usr/openv/netbackup/bin directory. Most of the

NetBackup binaries that link with the RDA with OST plug-in are in this directory.

–

The location of the core files on the client is not a fixed location. Verify if the core files reside in following

directories: /, /root/, or the directory mentioned in the /proc/sys/kernel/core_pattern. For example, if the

following is a core_pattern from a DR Series system (/var/cores/core.%e.%p.%t), then all the core files would

reside in /var/cores.

Dell recommends that if core_pattern on the client is set by NAT to a specific directory, then the diagnostics script has

to look into that directory for any related cores.

NetBackup on Windows Media Servers

For NetBackup running on a Windows media server, Dell recommends gathering the following files:

•

RDA with OST plug-in configuration files and log files from the media server:

–

Location: %ALLUSERSPROFILE%\Dell\OST\log\libstspiDell.log*

•

NetBackup job logs and command logs from the media server, with log files from following directories:

–

C:\Program Files\Veritas\NetBackup\logs\bptm (if it exists)

–

C:\Program Files\Veritas\NetBackup\logs\bpdm (if it exists)

–

C:\Program Files\Veritas\NetBackup\logs\bpbrm (if it exists)

–

C:\Program Files\Veritas\NetBackup\logs\bprd (if it exists)

–

C:\Program Files\Veritas\NetBackup\logs\bpcd (if it exists)

–

C:\Program Files\Veritas\NetBackup\logs\nbemm

–

C:\Program Files\Veritas\NetBackup\logs\nbrmms

•

Any core files generated on the NetBackup media server or on the DR Series system.

•

If a server failure is involved (which could be an inapparent or silent failure), the Windows media server event log for

the application could be collected by using

Administrative Tools

→

Event Viewer

. Next, check the

Windows Logs

→

Application

. Typically, the last entry marked with

Error

is the one for which you are searching.

–

Copy and paste this text in the window, as shown in the following example:

Faulting application bptm.exe, version 7.0.2010.104, time stamp

0x4b42a78e, faulting module libstspiDellMT.dll, version 1.0.1.0, time

stamp 0x4f0b5ee5, exception code 0xc0000005, fault offset

0x000000000002655d, process id 0x12cc, application start time

0x01cccf1845397a42.

140