Dell Dimension 2010 Setup Guide - Page 41

Hardware Troubleshooter, Dell Diagnostics

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Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1. Click Start → Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 34 and run the Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc is optional and may not ship with your computer. See the System Setup section in the Service Manual to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. 39

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39
Using Support Tools
Hardware Troubleshooter
If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter
to resolve the
incompatibility.
To start the Hardware Troubleshooter:
1.
Click
Start
→
Help and Support
.
2.
Type
hardware troubleshooter
in
the search field and press <Enter> to start
the search.
3.
In the search results, select the option that
best describes the problem and follow the
remaining troubleshooting steps.
Dell Diagnostics
If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 34 and run the
Dell Diagnostics before you contact Dell for
technical assistance.
It is recommended that you print these
procedures before you begin.
NOTE:
Dell Diagnostics works only on
Dell computers.
NOTE:
The
Drivers and Utilities
disc
is optional and may not ship with your
computer.
See the System Setup section in the
Service
Manual
to review your computer’s configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active.