Dell Dimension 2010 Setup Guide - Page 54

Automated Order-Status, Service

Page 54 highlights

Getting Help Dell Support e-mail addresses • [email protected][email protected][email protected] (Latin America and Caribbean countries only) • [email protected] (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • [email protected] (Asian/Pacific countries only) • [email protected] (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see "Contacting Dell" on page 54. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 54. 52

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52
Getting Help
Dell Support e-mail addresses
(Latin America and
Caribbean countries only)
(Asian/Pacific
countries only)
Dell Marketing and Sales e-mail
addresses
(Asian/Pacific
countries only)
(Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user:
anonymous
, and use your
e-mail address as your password.
Automated Order-Status
Service
To check on the status of any Dell products
that you have ordered, you can go to
support.dell.com
, or you can call the automated
order-status service. A recording prompts you for
the information needed to locate and report on
your order. For the telephone number to call your
region, see “Contacting Dell” on page 54.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 54.