Dell Dimension 3100 Owner's Manual - Page 10

What Are You Looking For?, Find It Here, support.dell.com, Downloads, Download Category, Submit. - desktop

Page 10 highlights

What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. • Solutions - Troubleshooting hints and tips, articles Dell Support Website - support.dell.com from technicians, and online courses, frequently asked NOTE: Select your region to view the appropriate support questions site. • Community - Online discussion with other Dell customers NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at • Upgrades - Upgrade information for components, such premier.support. dell.com. as memory, the hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, online discussions with technical support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified rivers, patches, and software updates • Desktop System Software (DSS)- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Desktop System Software: 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating system language for your computer, and click Submit. 5 Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software. 10 Finding Information

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10
Finding Information
Service Tag and Express Service Code
Microsoft Windows License Label
Service Tag and Microsoft
®
Windows
®
License
These labels are located on your computer.
Use the Service Tag to
identify your computer
when you use
support.dell.com
or
contact technical
support.
Enter the Express
Service Code to direct
your call when
contacting technical
support.
Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses, frequently asked
questions
Community — Online discussion with other Dell
customers
Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
Customer Care — Contact information, service call and
order status, warranty, and repair information
Service and support — Service call status and support
history, service contract, online discussions with
technical support
Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
Downloads — Certified rivers, patches, and software
updates
Dell Support Website —
support.dell.com
NOTE:
Select your region to view the appropriate support
site.
NOTE:
Corporate, government, and education customers
can also use the customized Dell Premier Support website at
premier.support. dell.com
.
Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel
®
Pentium
®
M
processors, optical drives, and USB devices. DSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
To download Desktop System Software:
1
Go to
support.dell.com
and click
Downloads
.
2
Enter your Service Tag or product model.
3
In the
Download Category
drop-down menu, click
All
.
4
Select the operating system and operating system
language for your computer, and click
Submit.
5
Under
Select a Device
, scroll to
System and
Configuration Utilities
, and click
Dell Desktop System
Software
.
What Are You Looking For?
Find It Here