Dell Dimension 5100C Owner's Manual - Page 32

Keyboard Problems, Lockups and Software Problems, The computer does not start up

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www.dell.com | support.dell.com ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. If your IEEE 1394 device is listed, Windows recognizes the device. I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E - Contact Dell (see page 108). I F Y O U H A V E P R O B L E M S W I T H A N O N - D E L L I E E E 1 3 9 4 D E V I C E - Contact the manufacturer of the IEEE 1394 device. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Reconnect the keyboard cable as shown on the setup diagram for your computer. • Check the cable connector for damaged or frayed cables. • Remove keyboard extension cables and connect the keyboard directly to the computer. TE S T T H E K E Y B O A R D - Connect a properly working keyboard to the computer, and try using the keyboard. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See page 49. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. The computer does not start up C H E C K T H E D I A G N O S T I C L I G H T S - See page 43. ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET 32 Solving Problems

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32
Solving Problems
www.dell.com | support.dell.com
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the
Product Information Guide
.
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the
Product Information Guide
.
The computer does not start up
E
NSURE
THAT
THE
IEEE 1394
DEVICE
IS
RECOGNIZED
BY
W
INDOWS
—
1
Click the
Start
button and click
Control Panel
.
2
Click
Printers and Other Hardware
.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F
YOU
HAVE
PROBLEMS
WITH
A
D
ELL
IEEE 1394
DEVICE
—
Contact Dell (see page 108).
I
F
YOU
HAVE
PROBLEMS
WITH
A
NON
-D
ELL
IEEE 1394
DEVICE
—
Contact the manufacturer of the
IEEE 1394 device.
C
HECK
THE
KEYBOARD
CABLE
—
•
Ensure that the keyboard cable is firmly connected to the computer.
•
Reconnect the keyboard cable as shown on the setup diagram for your computer.
•
Check the cable connector for damaged or frayed cables.
•
Remove keyboard extension cables and connect the keyboard directly to the computer.
T
EST
THE
KEYBOARD
—
Connect a properly working keyboard to the computer, and try using the
keyboard.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
See page 49.
C
HECK
THE
D
IAGNOSTIC
L
IGHTS
—
See page 43.
E
NSURE
THAT
THE
POWER
CABLE
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET