Dell Dimension 8300N Owner's Manual - Page 5

Advanced Troubleshooting, Restoring the Computer to an Earlier Operating State - drivers

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Network Problems 44 Power Problems 44 Printer Problems 46 Scanner Problems 47 Sound and Speaker Problems 48 No sound from speakers 48 No sound from headphones 49 Video and Monitor Problems 50 If the screen is blank 50 If the screen is difficult to read 50 3 Advanced Troubleshooting Diagnostic Lights 54 Dell Diagnostics 58 When to Use the Dell Diagnostics 58 Starting the Dell Diagnostics 58 Drivers 61 What Is a Driver 61 Identifying Drivers 61 Reinstalling Drivers 62 Using Windows® System Restore 63 Creating a Restore Point 63 Restoring the Computer to an Earlier Operating State 64 Undoing the Last System Restore 64 Resolving Software and Hardware Incompatibilities 65 Reinstalling Microsoft® Windows® XP 66 Before You Begin 66 Reinstalling Windows XP 66 Contents 5

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Contents
5
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
44
Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
46
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
47
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . .
48
No sound from speakers
. . . . . . . . . . . . . . . . . . . . .
48
No sound from headphones
. . . . . . . . . . . . . . . . . . .
49
Video and Monitor Problems
. . . . . . . . . . . . . . . . . . . .
50
If the screen is blank
. . . . . . . . . . . . . . . . . . . . . .
50
If the screen is difficult to read
. . . . . . . . . . . . . . . . .
50
3
Advanced Troubleshooting
Diagnostic Lights
. . . . . . . . . . . . . . . . . . . . . . . . . .
54
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . . . .
58
When to Use the Dell Diagnostics
. . . . . . . . . . . . . . . .
58
Starting the Dell Diagnostics
. . . . . . . . . . . . . . . . . .
58
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . .
61
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . .
61
Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . .
62
Using Windows
®
System Restore
. . . . . . . . . . . . . . . . .
63
Creating a Restore Point
. . . . . . . . . . . . . . . . . . . .
63
Restoring the Computer to an Earlier Operating State
. . . . . .
64
Undoing the Last System Restore
. . . . . . . . . . . . . . . .
64
Resolving Software and Hardware Incompatibilities
. . . . . . .
65
Reinstalling Microsoft
®
Windows
®
XP
. . . . . . . . . . . . . . .
66
Before You Begin
. . . . . . . . . . . . . . . . . . . . . . . .
66
Reinstalling Windows XP
. . . . . . . . . . . . . . . . . . . .
66