Dell E1715S Dell Monitor User Guide - Page 51

R/G/B value in Color Settings OSD, PC RGB or YPbPr in the Advance

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Intermittent Problems Missing Color Wrong Color Image retention from a static image left on the monitor for a long period of time Monitor malfunctions • Ensure that the video cable on & off connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Picture color not • Change the Color Setting Mode good in the Color Settings OSD to Graphics or Video depending on the application. • Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. • Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor appears on the screen at all times when not in use (for more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver. • Use "LCD Conditioning" feature under "Other Settings" to eliminate image retention. Troubleshooting  51

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Troubleshooting
51
Intermittent
Problems
Monitor malfunctions
on & off
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Reset the monitor to
Factory
Settings
.
•
Perform monitor self-test
feature check to determine if the
intermittent problem occurs in
self-test mode.
Missing Color
Picture missing color
•
Perform monitor self-test feature
check.
•
Ensure that the video cable
connecting the monitor to the
computer is connected properly
and is secure.
•
Check for bent or broken pins in
the video cable connector.
Wrong Color
Picture color not
good
•
Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending on
the application.
•
Try different Color Preset Settings
in Color Settings OSD. Adjust
R/G/B value in Color Settings OSD
if the Color Management is turned
off.
•
Change the Input Color Format to
PC RGB or YPbPr in the Advance
Setting OSD.
Image retention
from a static image
left on the monitor
for a long period of
time
Faint shadow from the
static image displayed
appears on the screen
•
Use the Power Management
feature to turn off the monitor
at all times when not in use (for
more information, see
Power
Management Modes
.
•
Alternatively, use a dynamically
changing screensaver.
•
Use “LCD Conditioning” feature
under “Other Settings” to eliminate
image retention.