Dell E1715S Dell Monitor User Guide - Page 52

Product-Specific Problems, Specific Symptoms, What You, Experience, Possible Solutions

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Product-Specific Problems Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed The picture does not fill the entire screen What You Experience Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen Possible Solutions • Reset the monitor to Factory Settings. • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. No picture, the LED • Check the signal source. Ensure light is white. When you press "up", "down" the computer is not in the power saving mode by moving the mouse or pressing any key or "Menu" key, the on the keyboard. message " No input signal" will appear. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture cannot fill • Run the built-in diagnostics. the height or width of the screen NOTE: When choosing DP mode, the Auto Adjust function is not available. 52  Troubleshooting

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52
Troubleshooting
Product-Specific Problems
Specific Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on
screen, but does not
fill entire viewing area
•
Reset the monitor to
Factory
Settings
.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not appear
on the screen
•
Turn off the monitor, unplug
the power cord, plug back, and
then turn on the monitor.
No Input Signal when
user controls are
pressed
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
•
Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.
•
Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.
•
Reset the computer or video
player.
The picture does not
fill the entire screen
The picture cannot fill
the height or width of
the screen
•
Run the built-in diagnostics.
NOTE
: When choosing DP mode, the Auto Adjust
function is not
available.