Dell EqualLogic PS6610ES EqualLogic PS6610 Storage Arrays Hardware Owners Manu - Page 47

Control, Module, Failures, Faulty, Drives

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PS6610 Hardware Owner's Manual 7 Troubleshooting Your Array • Ambient temperature is too high. See the technical specifications for the array in the Dell EqualLogic PS6610 Series Array Installation and Setup Guide. • External airflow is obstructed by cables or other items in the rack. If the problem is not resolved, contact your PS Series support provider for a replacement. Control Module Failures 1. Check the control module status LEDs. See Interpreting Control Module LEDs on page 16 for more information. 2. Reseat the control module and wait for 30 seconds. See Replace a Control Module on page 21. If a control module fails, contact your PS Series support provider for a replacement. Faulty Hard Drives Check the hard drive indicators before removing the faulty drive from the array. Confirm that the drive in question is also identified as being faulty in the GUI, console log, or monitoring log. • Remove the drive from the array and replace the drive as soon as possible. See Remove Disk Drives on page 14. If replacing the drive does not resolve the issue, contact your PS Series support provider. 41

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PS6610
Hardware
Owner's
Manual
7
Troubleshooting
Your
Array
•
Ambient
temperature
is
too
high.
See
the
technical
specifications
for
the
array
in
the
Dell
EqualLogic
PS6610
Series
Array
Installation
and
Setup
Guide
.
•
External
airflow
is
obstructed
by
cables
or
other
items
in
the
rack.
If
the
problem
is
not
resolved,
contact
your
PS
Series
support
provider
for
a
replacement.
Control
Module
Failures
1.
Check
the
control
module
status
LEDs.
See
Interpreting
Control
Module
LEDs
on
page
16
for
more
information.
2.
Reseat
the
control
module
and
wait
for
30
seconds.
See
Replace
a
Control
Module
on
page
21
.
If
a
control
module
fails,
contact
your
PS
Series
support
provider
for
a
replacement.
Faulty
Hard
Drives
Check
the
hard
drive
indicators
before
removing
the
faulty
drive
from
the
array.
Confirm
that
the
drive
in
question
is
also
identified
as
being
faulty
in
the
GUI,
console
log,
or
monitoring
log.
•
Remove
the
drive
from
the
array
and
replace
the
drive
as
soon
as
possible.
See
Remove
Disk
Drives
on
page
14
.
If
replacing
the
drive
does
not
resolve
the
issue,
contact
your
PS
Series
support
provider.
41