Dell Inspiron 13 N3010 Setup Guide

Dell Inspiron 13 N3010 Manual

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  • Dell Inspiron 13 N3010 | Setup Guide - Page 1
    INSPIRON™ SETUP GUIDE
  • Dell Inspiron 13 N3010 | Setup Guide - Page 2
  • Dell Inspiron 13 N3010 | Setup Guide - Page 3
    INSPIRON™ SETUP GUIDE Regulatory model: P10S Regulatory type: P10S001
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    avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, YOURS IS HERE, Inspiron, Solution Station, and DellConnect are trademarks of Dell
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    Optical Drive (Optional 16 Connect to the Internet (Optional 17 Using Your Inspiron Laptop 20 Right View Features 20 Left View Features 22 Front View Features 24 Back Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network
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    Contents Memory Problems 44 Lockups and Software Problems 45 Using Support Tools 47 Dell Support Center 47 My Dell Downloads 48 System Messages 49 Hardware Troubleshooter 50 Dell Diagnostics 51 Restoring Your Operating System 55 System Restore 56 Dell DataSafe Local Backup 57 System
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    Dell™ Inspiron™ laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your Inspiron laptop does not indicate a problem with the fan or
  • Dell Inspiron 13 N3010 | Setup Guide - Page 8
    Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC
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    Setting Up Your Inspiron Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 7
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    Setting Up Your Inspiron Laptop Press the Power Button 8
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    available at support.dell.com. NOTE: For more information on the operating system and features, see support.dell.com/MyNewDell. Set Up Ubuntu To set up Ubuntu® for the first time, follow the instructions on the screen. See the Ubuntu documentation for more operating system specific information. 9
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    Your Inspiron Laptop Create system recovery media if changes to the hardware, software, drivers, or other system settings have left the computer in an Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD-R/DVD+ R/Blu-ray Disc™ NOTE: Dell DataSafe Local Backup does not support
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    Inspiron Laptop To create a system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 6). 2. Insert the disc or USB key in the computer. 3. Click Start → Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    Setting Up Your Inspiron Laptop Enable or Disable Wireless (Optional) 12
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    Up Your Inspiron Laptop NOTE: The wireless feature is available on your computer only if you ordered a WLAN card at the time of purchase. For more information on the cards supported by your computer, see "Specifications" on page you are asked to disable all wireless radios on an airplane flight. 13
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    Up Your Inspiron Laptop Set Up Wireless Display (Optional) NOTE: The wireless display feature may not be supported on all computers ship with your computer and must be purchased separately. If your computer supports the wireless display feature, the Intel Wireless Display icon will be available
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    . 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for "Intel Wireless Display Connection Manager" from support.dell.com. NOTE: For more information about wireless display, see the wireless display adapter documentation. Setting Up Your Inspiron Laptop 15
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    Setting Up Your Inspiron Laptop Connect the External Optical Drive (Optional) NOTE:Your computer does not have an internal optical drive. Use an external optical drive for the procedures that involve discs. Connect the external optical drive to the USB connectors on your computer. 16
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    Setting Up Your Inspiron Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at www.dell.com
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    Up Your Inspiron Laptop Windows® Network and Sharing Center→ Connect to a network. 5. Follow the instructions on the screen to complete the setup. Setting Up Your Internet the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Have
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    Setting Up Your Inspiron Laptop To set up your Internet connection: Windows Vista 1. Save and which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Windows 7
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    INSPIRON Using Your Inspiron Laptop This section provides information about the features available on your Inspiron laptop. Right View Features 1 20 234 5
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    Using Your Inspiron Laptop 1 7-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. NOTE: Your computer ships with a plastic blank installed in the media card slot. Blanks protect unused slots from dust
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    Using Your Inspiron Laptop Left View Features 1 22 2 3
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    Using Your Inspiron Laptop 1 Security cable slot - Attaches a commercially available security cable to the computer. NOTE: Before you buy a security cable, ensure that the cable fits into the security
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    Using Your Inspiron Laptop Front View Features 123 1 Power indicator light - Indicates the power states. For more information on the power button light, see "Status Lights and Indicators" on
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    Back View Features Using Your Inspiron Laptop 1 2 1 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery. 2 VGA connector - Connects to a monitor or projector. 25
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    Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light NOTE: The battery is charging when the computer is powered using the AC adapter. AC adapter Battery Indicator
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    Using Your Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status Computer state(s) solid white breathing white off on standby off/hibernate NOTE: For information on power problems, see "Power Problems" on page 43. 27
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    Using Your Inspiron Laptop Computer Base and Keyboard Features 1 5 2 3 4 28
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    Using Your Inspiron Laptop 1 Power button and light - The light on the button indicates or left-click by tapping the surface. The touch pad supports the Scroll, Flick, Zoom, and Rotate. To change the touch pad settings, double-click the Dell Touch pad icon in the notification area of the desktop.
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    Using Your Inspiron Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Auto Scroll Vertical - Allows you to scroll up or down on
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    enlarge the view of the active window. To zoom out: Move two fingers close together to reduce the view of the active window. Using Your Inspiron Laptop Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows you to rotate active content in 90
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    Using Your Inspiron Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required
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    Mute the sound Decrease the volume level Increase the volume level Using Your Inspiron Laptop Play the previous track or chapter Play or pause Play the next track or chapter 33
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    Using Your Inspiron Laptop Display Features 12 3 34
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    Using Your Inspiron Laptop 1 Camera activity indicator - Turns on when the camera is active. A solid white light indicates on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide on your hard drive or at support.dell.com/manuals. 35
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    Using Your Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only
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    Using Your Inspiron Laptop 1 battery lock latch 2 battery 3 battery release latch 3 2 1 37
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    Using Your Inspiron Laptop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or at support.dell.com/manuals. FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This
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    Using Your Inspiron Laptop Entertainment and Multimedia NOTE: Your computer does service on your computer using a password‑protected account. For more information, go to delldatasafe.com. To schedule backups: 1. Double-click the Dell DataSafe Online icon on the taskbar. 2. Follow the instructions
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    Using Your Inspiron Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to the category or icon on the Dock and click Delete shortcut or Delete category. 2. Follow the instructions on the screen. Personalize the Dock 1. Right-click the Dock and click Advanced Setting.... 2.
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    cannot solve your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting Dell" on page 70. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions. Beep Codes
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    Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Ensure that wireless
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    Solving Problems Power Problems If the power indicator light is off - The computer is either turned off, in hibernate mode, or is . • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 70). 43
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    memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see "Contacting Dell" on page 70). If you experience other memory problems - • Run the Dell
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    - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. Solving Problems If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if
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    . 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus- and configured properly. --Verify that the device drivers do not conflict with the program. --If necessary, uninstall and
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    INSPIRON Using Support Tools Dell Support Center All the support you need - one convenient location. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to other Dell tools and diagnostic services. To launch the application, click Start →
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    service contracts, warranty information, and warranty renewal options. Get Help - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual and use My Dell Downloads: 1. Go to downloadstore.dell.com/media. 2. Follow the instructions on the screen
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    Technology Guide on your hard drive or at support.dell.com/manuals or see "Contacting Dell" on page 70 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support
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    that the boot sequence information is correct (see the Dell Technology Guide on your hard drive or at support.dell.com/manuals). CAUTION - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly
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    with your computer, perform the checks in "Lockups and Software Problems" on page 45 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your computer. Ensure that
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    , run the Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA will start running tests. b. If the PSA completes successfully, the following message is displayed: "No problems have been found with this system so far. Do you want to run the remaining memory tests? This
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    storage device for the procedures that involve discs. NOTE: The Drivers and Utilities disc may not ship with your computer. Using Support Tools 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too
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    during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 70). NOTE: The Service Tag for your computer is displayed at the top of each test screen. The
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    INSPIRON Restoring Your Operating System You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Restore as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating
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    appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore. 56
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    instructions on the screen. Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem. CAUTION: Although Dell
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    remove any newly added internal hardware. NOTE: Do not disconnect the display, keyboard, mouse, or the power cable. 3. Turn on your computer. 4. When the DELL™ logo appears, press several times to access the Advanced Boot Options window. NOTE: If you wait too long and the operating system logo
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    System Recovery Options menu and follow the instructions on the screen. NOTE: The restoration process might take an hour or more depending on the size of the data to be restored. NOTE: For more information, see the knowledge base article 353560 at support.dell.com. Restoring Your Operating System
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    media: 1. Insert the system recovery disc or USB key and restart the computer. 2. When the DELL™ logo appears, press immediately. NOTE: If you wait too long and the operating system from the list and press . 4. Follow the instructions on the screen to complete the recovery process. 60
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    drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available
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    Image Restore. 7. Click Next. The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with Dell Factory Image Restore, click Cancel. 8. Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software
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    to diagnose and troubleshoot the problem: 1. See "Solving Problems" on page 41 for information and procedures that pertain to the problem your computer is experiencing. 2. See the Dell Technology Guide on your hard drive or at support.dell.com/manuals for more troubleshooting information. 3. See
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    see the contact information for your region or go to support.dell.com. DellConnect DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For
  • Dell Inspiron 13 N3010 | Setup Guide - Page 67
    Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support
  • Dell Inspiron 13 N3010 | Setup Guide - Page 68
    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
  • Dell Inspiron 13 N3010 | Setup Guide - Page 69
    indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 51). 4. Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit. 5. Pack the equipment to
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    Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a
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    or bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed:
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    slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit www
  • Dell Inspiron 13 N3010 | Setup Guide - Page 73
    Getting Help 71
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    memory, or a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 60 "Dell Diagnostics" on page 51 "My Dell Downloads" on page 48 the Dell Technology Guide available on your hard drive or at support.dell.com/manuals the Service Manual at support.dell
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    (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find your Service tag/Express Service Code - You must use the service tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads; readme
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    configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Computer Model Memory Dell™ Inspiron® N3010 Processor Type System Chipset Type Intel® Core™ i3 Intel Core i5 Intel Pentium® Mobile Intel 5 series express chipset HM57
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    For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Specifications Connectors eSATA Video Media card reader one 7-pin/4-pin eSATA/ USB combo connector one 15-hole connector one 7-in-1 slot Media Card Reader Cards supported Secure Digital (SD) memory
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    Specifications Communications Modem (optional) External V.92 56K USB modem Network adapter 10/100 Ethernet LAN on system board Wireless WLAN Wi-Fi gn/agn and Bluetooth® wireless technology Video Discrete Video controller AMD™ ATI Mobility Radeon™ HD 5470 Video memory DDR3 1 GB Video UMA Video
  • Dell Inspiron 13 N3010 | Setup Guide - Page 79
    ) 336.6mm (13.25 inches) 1366 x 768 60 Hz 0° (closed) to 135° Specifications Display Horizontal viewing angle Vertical viewing angle Pixel pitch Controls 40/40 15/30 (H/L) 0.252 x 0.252 mm brightness can be controlled through keyboard shortcuts (see the Dell Technology Guide for more information
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    Specifications Touch Pad X/Y position resolution (graphics table mode) Size Width Height 240 cpi 72.3 mm (2.81 inches) sensor-active area 35.38 mm (1.39 inches) rectangle
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    Temperature range: Operating 0° to 40°C (32° to 104°F) Storage -40° to 70°C (-40° to 158°F) Specifications Physical Height 30.5 mm to 33.8 mm (1.20 inches to 1.33 inches) Width 330.7 mm (13.01 inches) Depth 230.9 mm (9.09 inches) Weight (with 6-cell configurable to less than battery
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    Specifications Computer Environment Temperature range: Operating 0° to 35°C (32° to 95°F) Storage -40° to 66 GRMS Non-Operating 1.30 GRMS Computer Environment Maximum shock (for operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-
  • Dell Inspiron 13 N3010 | Setup Guide - Page 83
    INSPIRON Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned
  • Dell Inspiron 13 N3010 | Setup Guide - Page 84
    information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number P10S Voltage 100-240
  • Dell Inspiron 13 N3010 | Setup Guide - Page 85
    computer capabilities 38 computer, setting up 5 Contacting Dell online 70 customer service 64 D damage, avoiding 5 DellConnect 64 Dell Diagnostics 51 Dell Support Center 47 Dell Technology Guide for further information 72 Diagnostic Checklist 69 drivers and downloads 73 DVDs, playing and creating
  • Dell Inspiron 13 N3010 | Setup Guide - Page 86
    diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 17 ISP Internet Service Provider 17 M memory problems solving 44 my dell downloads 48 84 N network connection fixing 42 P power indicator light 27 power strips, using 6 problems, solving 41
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    S setup, before you begin 5 shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74 support e-mail addresses 65 support sites worldwide 64 System Messages 49 system recovery media 10 T Touch Pad Gestures 30 V ventilation, ensuring 5
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    Printed in the U.S.A. www.dell.com | support.dell.com 0NHPXDA02
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SETUP GUIDE
INSPIRON
™