Dell Inspiron 13 N3010 Setup Guide - Page 6

Finding More Information and, Restoring Your Operating System

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Contents Memory Problems 44 Lockups and Software Problems 45 Using Support Tools 47 Dell Support Center 47 My Dell Downloads 48 System Messages 49 Hardware Troubleshooter 50 Dell Diagnostics 51 Restoring Your Operating System 55 System Restore 56 Dell DataSafe Local Backup 57 System Recovery Media 60 Dell Factory Image Restore 61 Getting Help 63 Technical Support and Customer Service 64 DellConnect 64 Online Services 65 4 Automated Order-Status Service 66 Product Information 66 Returning Items for Repair Under Warranty or for Credit 67 Before You Call 68 Contacting Dell 70 Finding More Information and Resources 72 Specifications 74 Appendix 81 Macrovision Product Notice 81 Information for NOM, or Official Mexican Standard (Only for Mexico 82 Index 83

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Contents
Memory Problems . . . . . . . . . . . . . . . . . . . . . 44
Lockups and Software Problems . . . . . . . . . 45
Using Support Tools. . . . . . . . . . . . . . . . . . .47
Dell Support Center . . . . . . . . . . . . . . . . . . . . 47
My Dell Downloads . . . . . . . . . . . . . . . . . . . . 48
System Messages . . . . . . . . . . . . . . . . . . . . . 49
Hardware Troubleshooter. . . . . . . . . . . . . . . 50
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 51
Restoring Your Operating System
. . . . . . .55
System Restore
. . . . . . . . . . . . . . . . . . . . . . . 56
Dell DataSafe Local Backup . . . . . . . . . . . . . 57
System Recovery Media . . . . . . . . . . . . . . . . 60
Dell Factory Image Restore
. . . . . . . . . . . . . 61
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .63
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Online Services . . . . . . . . . . . . . . . . . . . . . . . 65
Automated Order-Status Service . . . . . . . . . 66
Product Information. . . . . . . . . . . . . . . . . . . . 66
Returning Items for Repair Under
Warranty or for Credit . . . . . . . . . . . . . . . . . . 67
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . 68
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 70
Finding More Information and
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Specifications
. . . . . . . . . . . . . . . . . . . . . . .74
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Macrovision Product Notice. . . . . . . . . . . . . 81
Information for NOM, or Official
Mexican Standard (Only for Mexico). . . . . . 82
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83