Dell Inspiron 13 N3010 Setup Guide - Page 51
System Messages
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Using Support Tools System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message that is displayed is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or at support.dell.com/manuals or see "Contacting Dell" on page 70 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support - The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell (see "Contacting Dell" on page 70). CMOS checksum error - Possible system board failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 70). Hard-disk drive failure - Possible hard drive failure during POST. Contact Dell (see "Contacting Dell" on page 70). Keyboard failure - Keyboard failure or loose cable. To replace the keyboard, see the Service Manual at support.dell.com/manuals. No boot device available - No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. 49