Dell Inspiron 1410 Setup Guide - Page 34

AutoTech Service, Product Information - for sale

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Getting Help Dell Marketing and Sales e-mail addresses • [email protected] (Asian/Pacific countries only) • [email protected] (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support service-AutoTech- provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For instructions on accessing the telephone number to call your region, see "Contacting Dell" on page 34. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see "Contacting Dell" on page 34 for problems with your order. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 34. Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 34. 32

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32
Getting Help
Dell Marketing and Sales e-mail addresses
•
(Asian/Pacific
countries only)
•
(Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com
•
Log in as user:
anonymous
, and use your
e-mail address as your password.
AutoTech Service
Dell’s automated support service–AutoTech–
provides recorded answers to the questions
most frequently asked by Dell customers about
their portable and desktop computers.
When you call AutoTech, use your touch-tone
telephone to select the subjects that correspond
to your questions. For instructions on accessing
the telephone number to call your region, see
“Contacting Dell” on page 34.
Automated Order-Status Service
To check on the status of any Dell products that you
have ordered, you can go to
support.dell.com
, or
you can call the automated order-status service. A
recording prompts you for the information needed
to locate and report on your order. For the telephone
number to call your region, see “Contacting Dell” on
page 34 for problems with your order.
If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call. For
the telephone number to call for your region,
see “Contacting Dell” on page 34.
Product Information
If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com
. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 34.