Dell Inspiron 16 5625 Service Manual

Dell Inspiron 16 5625 Manual

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  • Dell Inspiron 16 5625 | Service Manual - Page 1
    Inspiron 16 5625 Service Manual Regulatory Model: P117F Regulatory Type: P117F005 April 2022 Rev. A01
  • Dell Inspiron 16 5625 | Service Manual - Page 2
    use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell
  • Dell Inspiron 16 5625 | Service Manual - Page 3
    Contents Chapter 1: Working inside your computer 6 Safety instructions...6 Before working inside your computer...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service kit ...8 Transporting sensitive components...9 After working inside your computer...9 Chapter 2:
  • Dell Inspiron 16 5625 | Service Manual - Page 4
    USB drive in Windows 67 Updating the BIOS from the F12 One-Time boot menu 68 Chapter 5: Troubleshooting...69 Handling swollen Lithium-ion batteries...69 Locate the Service Tag or Express Service Code of your Dell computer 69 System-diagnostic lights...70 SupportAssist | On-board Diagnostics...71
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    Recovering the operating system...71 Backup media and recovery options...72 WiFi power cycle...72 Drain residual flea power (perform hard reset)...72 Chapter 6: Getting help and contacting Dell 73 Contents 5
  • Dell Inspiron 16 5625 | Service Manual - Page 6
    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell Inspiron 16 5625 | Service Manual - Page 7
    taken before performing any disassembly instructions. Observe the following safety potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire may not be obvious, such as intermittent problems or a shortened product life span. As the
  • Dell Inspiron 16 5625 | Service Manual - Page 8
    The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be
  • Dell Inspiron 16 5625 | Service Manual - Page 9
    Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components. Transporting sensitive components When transporting ESD sensitive components such
  • Dell Inspiron 16 5625 | Service Manual - Page 10
    2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Plastic scribe
  • Dell Inspiron 16 5625 | Service Manual - Page 11
    Table 1. Screw list (continued) Component Screw type USB Type-C bracket M2x4 Power button with optional fingerprint reader Power-button board Power-button board M2x3 M2x3 M2x1.8 I/O board Touchpad M2x3 M1.6x2 Touchpad M2x1.8 Display hinges M2.5x5 Quantity 2 1 1 1 2 3 2 5 Screw image
  • Dell Inspiron 16 5625 | Service Manual - Page 12
    1. Base cover 2. Power-adapter port 3. Memory module 4. System board 5. Battery 6. Touchpad 7. Palm-rest and keyboard assembly 8. Left speaker 9. Display assembly 10. Right speaker 11. I/O board 12. Wireless-card bracket 13. Wireless card 14. M.2 2280 solid-state drive 15. M.2 2230 solid-state drive
  • Dell Inspiron 16 5625 | Service Manual - Page 13
    16. Coin-cell battery 17. System fan 18. Heat sink 19. Power button (with fingerprint reader - optional) 20. Power-button board NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages
  • Dell Inspiron 16 5625 | Service Manual - Page 14
    14 Removing and installing components
  • Dell Inspiron 16 5625 | Service Manual - Page 15
    Steps 1. Remove the seven screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the two captive screws. 3. Using a plastic scribe, pry the base cover from the bottom left and continue to work on the sides to open the base cover. 4. Lift and slide the base cover
  • Dell Inspiron 16 5625 | Service Manual - Page 16
    16 Removing and installing components
  • Dell Inspiron 16 5625 | Service Manual - Page 17
    any kind to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage to the , contact Dell technical support for assistance. See www.dell.com/contactdell. Removing and installing components 17
  • Dell Inspiron 16 5625 | Service Manual - Page 18
    ● Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers. ● Swollen batteries should not be used and should be replaced and disposed properly. For guidelines on how to handle and replace swollen Lithium-ion batteries, see Handling swollen Lithium-ion batteries.
  • Dell Inspiron 16 5625 | Service Manual - Page 19
    Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the three screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the system board. 4. Adhere the tape that secures the battery
  • Dell Inspiron 16 5625 | Service Manual - Page 20
    Steps 1. Peel the tape that secures the battery cable to the battery. 2. Disconnect the battery cable from the system board. 3. Remove the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 4. Lift the battery off the palm-rest and keyboard assembly. Installing the 4-
  • Dell Inspiron 16 5625 | Service Manual - Page 21
    Steps 1. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 2. Replace the five screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3. Connect the battery cable to the system board. 4. Adhere the tape that secures the battery
  • Dell Inspiron 16 5625 | Service Manual - Page 22
    Steps 1. Lift the mylar covering the memory module. 2. Using your fingertips, carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops-up. 3. Remove the memory module from the memory-module slot on the system board. NOTE: Your computer has two
  • Dell Inspiron 16 5625 | Service Manual - Page 23
    Steps 1. Lift the mylar covering the memory-module slot. 2. Align the notch on the memory module with the tab on the memory-module slot on the system board. 3. Slide the memory module into the memory-module slot on the system board. 4. Press down on the memory module till the securing clips click,
  • Dell Inspiron 16 5625 | Service Manual - Page 24
    an M.2 2230 solid-state drive installed. NOTE: The M.2 solid-state drive installed on your computer depends on the configuration ordered. The M.2 slot supports one of the following solid-state drives: ● M.2 2230 solid-state drive A mounting bracket for the M.2 2230 solid-state drive is required. The
  • Dell Inspiron 16 5625 | Service Manual - Page 25
    with the computer) with an M.2 2230 solid-state drive, a mounting bracket for the M.2 2230 solid-state drive is required. Please contact Dell support to purchase the mounting bracket for the M.2 2230 solid-state drive. The following image(s) indicate the location of the M.2 2230 solid-state drive
  • Dell Inspiron 16 5625 | Service Manual - Page 26
    an M.2 2280 solid-state drive installed. NOTE: The M.2 solid-state drive installed on your computer depends on the configuration ordered. The M.2 slot supports one of the following solid-state drives: ● M.2 2230 solid-state drive A mounting bracket for the M.2 2230 solid-state drive is required. The
  • Dell Inspiron 16 5625 | Service Manual - Page 27
    with the computer) with an M.2 2230 solid-state drive, a mounting bracket for the M.2 2230 solid-state drive is required. Please contact Dell support to purchase the mounting bracket for the M.2 2230 solid-state drive. The following image(s) indicate the location of the M.2 2280 solid-state drive
  • Dell Inspiron 16 5625 | Service Manual - Page 28
    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot. 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot 3. Replace the screw (M2x3) that secures the M.2 2280 solid-state drive to the palm-rest and keyboard assembly. Next steps 1.
  • Dell Inspiron 16 5625 | Service Manual - Page 29
    Steps 1. Remove the screw (M2x3) that secures the wireless-card bracket to the system board and palm-rest and keyboard assembly. 2. Lift the wireless-card bracket off the wireless card. 3. Disconnect the antenna cables from the wireless card. 4. Slide and remove the wireless card from the wireless-
  • Dell Inspiron 16 5625 | Service Manual - Page 30
    at an angle into the wireless-card slot. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main White Auxiliary Black Silkscreen marking
  • Dell Inspiron 16 5625 | Service Manual - Page 31
    2. Follow the procedure in After working inside your computer. Fan Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image(s) indicate the location of the fan and provides a visual representation of
  • Dell Inspiron 16 5625 | Service Manual - Page 32
    Steps 1. Align the screw holes of the fan with screws on the palm-rest and keyboard assembly. 2. Replace the two screws (M2x3) that secure the fan to the palm-rest and keyboard assembly. 3. Connect the fan cable to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in
  • Dell Inspiron 16 5625 | Service Manual - Page 33
    Steps 1. Disconnect the coin-cell battery cable from the I/O board. 2. Pry the coin-cell battery from the palm-rest and keyboard assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About
  • Dell Inspiron 16 5625 | Service Manual - Page 34
    Steps 1. Install the coin-cell battery into its slot on the palm-rest and keyboard assembly. 2. Connect the coin-cell battery cable to the I/O board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Heat sink Removing the heatsink Prerequisites 1.
  • Dell Inspiron 16 5625 | Service Manual - Page 35
    the discrete Graphics Processing Unit (GPU). NOTE: This is the heatsink for your computer that supports integrated Graphics Processing Unit (GPU). Steps 1. In reverse sequential order (7>6>5>4>3>2>1), or (4>3>2>1), whichever is applicable, loosen the seven or four captive screws, whichever is
  • Dell Inspiron 16 5625 | Service Manual - Page 36
    following image(s) indicate the location of the heatsink and provides a visual representation of the installation procedure. NOTE: This is the heatsink for your computer that supports the discrete Graphics Processing Unit (GPU). 36 Removing and installing components
  • Dell Inspiron 16 5625 | Service Manual - Page 37
    NOTE: This is the heatsink for your computer that supports the integrated Graphics Processing Unit (GPU). Steps 1. Align the screw holes on the heat sink to the screw holes on the system board. 2. In sequential
  • Dell Inspiron 16 5625 | Service Manual - Page 38
    the clear adhesive tape. 6. Open the latch and disconnect the display cable from the system board. 7. Remove the display cable from the routing guides on the palm-rest and keyboard assembly. 8. Gently lift the palm-rest and keyboard assembly off the display assembly. 38 Removing and installing
  • Dell Inspiron 16 5625 | Service Manual - Page 39
    Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the display assembly and provides a visual representation of the installation
  • Dell Inspiron 16 5625 | Service Manual - Page 40
    the three screws (M2.5x5) that secure the right display hinge to the palm-rest and keyboard assembly. 7. Replace the display cable to the routing guides on the palm-rest and keyboard assembly. 8. Connect the display cable to the connector on the system board. 9. Close the latch and replace the clear
  • Dell Inspiron 16 5625 | Service Manual - Page 41
    4. Disconnect the I/O board cable from the I/O board. 5. Disconnect the coin-cell battery cable from the I/O board. 6. Lift the fingerprint-reader cable connector latch and disconnect the optional fingerprint-reader cable from the I/O board. 7. Remove the screw (M2x3) that secures the I/O board to
  • Dell Inspiron 16 5625 | Service Manual - Page 42
    2. Install the base cover. 3. Follow the procedure in After working inside your computer. Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the 3-cell battery or 4-cell battery, whichever is applicable.
  • Dell Inspiron 16 5625 | Service Manual - Page 43
    About this task NOTE: The wireless-card antennas are attached to the speakers as an assembly and cannot be separated for individual replacement. Services will replace the speakers and the wireless antennas as an assembly part. The following image(s) indicate the location of the speakers and provides
  • Dell Inspiron 16 5625 | Service Manual - Page 44
    . 3. Release the latch of the touchpad connector on the system board and disconnect the touchpad cable. 4. Remove the speakers cable from the routing guides on the palm-rest and keyboard assembly. 5. Disconnect the speaker cable. 6. Lift the speakers along with their cables off the palm-rest and
  • Dell Inspiron 16 5625 | Service Manual - Page 45
    Using the alignment posts, place the left and right speakers on the palm-rest and keyboard assembly. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Adhere the tapes that secure the speaker cable to the palm-rest and keyboard assembly. 4. Connect the
  • Dell Inspiron 16 5625 | Service Manual - Page 46
    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the memory module. 4. Remove the M.2 2230
  • Dell Inspiron 16 5625 | Service Manual - Page 47
    10. I/O board-cable connector Steps 1. Remove the three screws (M2.5x5) that secure the right display hinge to the system board. 2. Open the right display hinge at an angle of 90 degrees. 3. Peel the clear adhesive tape of the display cable connector. 4. Open the latch and disconnect the display
  • Dell Inspiron 16 5625 | Service Manual - Page 48
    11. Release the latch of the touchpad connector on the system board and disconnect the touchpad cable. 12. Peel the clear adhesive tape to lift the latch of the I/O board connector and disconnect the I/O board connector from the system board. 13. Disconnect the fan cable from the system board. 14.
  • Dell Inspiron 16 5625 | Service Manual - Page 49
    Steps 1. Install the system board at an angle and ensure that the ports are properly aligned with the port openings. 2. Place the system board on the palm-rest and keyboard assembly. 3. Align the screw holes on the system board with the screw holes on the palm-rest and keyboard assembly. 4. Replace
  • Dell Inspiron 16 5625 | Service Manual - Page 50
    12. Replace the two screws (M2x4) that secure the Type-C port-bracket to the system board. 13. Connect the power-adapter port cable to the system board and replace the adhesive tape on the cable. 14. Connect the display cable to the system board, close the latch of the display cable connector and
  • Dell Inspiron 16 5625 | Service Manual - Page 51
    3. Lift the fingerprint-reader cable connector latch and disconnect the optional fingerprint-reader cable from the I/O board. 4. Lift the latch of the power-button connector on the power-button board and disconnect the power-button cable from the power-button board. 5. Remove the screw (M2x3) that
  • Dell Inspiron 16 5625 | Service Manual - Page 52
    Power button with optional fingerprint reader Removing the power button with optional fingerprint reader Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the power-button board. About this task The following image(s) indicate the
  • Dell Inspiron 16 5625 | Service Manual - Page 53
    Steps 1. Align the screw hole on the power button with the screw hole on the palm-rest and keyboard assembly. 2. Place the power button on the palm-rest and keyboard assembly. 3. Replace the screw (M2x3) that secures the power button to the palm-rest and keyboard assembly. 4. Replace the adhesive
  • Dell Inspiron 16 5625 | Service Manual - Page 54
    Steps 1. Remove the three screws (M2.5x5) that secure the left display hinge to the system board. 2. Open the left display hinge at an angle of 90 degrees. 3. Peel the adhesive tape and disconnect the power-adapter port cable from the system board. 4. Peel the adhesive tape that secures the power-
  • Dell Inspiron 16 5625 | Service Manual - Page 55
    Steps 1. Place the power-adapter port into the slot on the palm-rest and keyboard assembly. 2. Adhere the tape that secures the power-adapter port cable to the system board. 3. Connect the power-adapter port cable to the system board. 4. Adhere the tape that covers the power-adapter port connector
  • Dell Inspiron 16 5625 | Service Manual - Page 56
    14. Remove the system board. 15. Remove the speakers. 16. Remove the touchpad. About this task The following image(s) indicate the location of the palm-rest and keyboard assembly and provides a visual representation of the removal procedure. Steps After performing the pre-requisites, you are left
  • Dell Inspiron 16 5625 | Service Manual - Page 57
    Steps Place the palm-rest and keyboard assembly on a flat and clean surface and perform the post-requisites to install the palm-rest and keyboard assembly. NOTE: The palm-rest and keyboard assembly includes the following components: ● Palm rest ● Keyboard ● Wireless antenna (2) Next steps 1. Install
  • Dell Inspiron 16 5625 | Service Manual - Page 58
    3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. 58 Drivers and downloads
  • Dell Inspiron 16 5625 | Service Manual - Page 59
    4 BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE
  • Dell Inspiron 16 5625 | Service Manual - Page 60
    ownership date of the computer in MM/DD/YYYY format. BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache L2 the computer. Displays the system model name of the computer. Displays the service tag of the computer. Displays the asset tag of the computer.
  • Dell Inspiron 16 5625 | Service Manual - Page 61
    of the keyboard (option could be backlit or non-backlit). Table 5. System setup options-Advance menu Advance Multi-Cores Support Displays the support status for multi-cores. Virtualization Specify whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided
  • Dell Inspiron 16 5625 | Service Manual - Page 62
    Maintenance Data Wipe on next boot BIOS Recovery from Hard Drive BIOS Auto Recovery SupportAssist System Resolution Auto OS Recovery Threshold Support Assist OS Recovery Keyboard Illumination Keyboard Backlight with AC Controls the Power function on LID open action. Options are: ● Enabled (Default
  • Dell Inspiron 16 5625 | Service Manual - Page 63
    Table 5. System setup options-Advance menu (continued) Advance Internal Bluetooth Allows to Switch-on/switch-off the Bluetooth. Options are: ● Enabled (Default) ● Disabled Internal WLAN Allows to Switch-on/switch-off the Wireless Card. Options are: ● Enabled (Default) ● Disabled Media Card
  • Dell Inspiron 16 5625 | Service Manual - Page 64
    Table 6. System setup options-Security menu (continued) Security TPM On PPI Bypass for Enable Commands PPI Bypass for Disable Commands Attestation Enable Key Storage Enable SHA-256 Clear PPI Bypass for Clear Commands TPM Status UEFI Firmware Capsule Updates Turn On/Off TPM security option. The
  • Dell Inspiron 16 5625 | Service Manual - Page 65
    Table 7. System setup options-Boot menu (continued) Boot UEFI BOOT HDD1- Windows Boot Manager Displays the Device ID of the Secondary Storage of the computer. UEFI Onboard LAN IPv4 Displays the Device ID of the UEFI enabled Onboard IPv4 LAN controller. UEFI Onboard LAN IPv6 Displays the
  • Dell Inspiron 16 5625 | Service Manual - Page 66
    to the system board. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation
  • Dell Inspiron 16 5625 | Service Manual - Page 67
    .dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse
  • Dell Inspiron 16 5625 | Service Manual - Page 68
    information on this subject, see Knowledge Article: https:// www.dell.com/support/article/sln153694 BIOS Update You can run the BIOS update file from option for your computer. If the option is listed, then the BIOS supports this BIOS update option. NOTE: Only computers with BIOS Flash Update option
  • Dell Inspiron 16 5625 | Service Manual - Page 69
    Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag for your Dell Laptop. Troubleshooting
  • Dell Inspiron 16 5625 | Service Manual - Page 70
    light codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered
  • Dell Inspiron 16 5625 | Service Manual - Page 71
    if problems were Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide
  • Dell Inspiron 16 5625 | Service Manual - Page 72
    recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router .dell.com/support. 72 Troubleshooting
  • Dell Inspiron 16 5625 | Service Manual - Page 73
    more about your computer through videos, manuals and documents. In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter
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Inspiron 16 5625
Service Manual
Regulatory Model: P117F
Regulatory Type: P117F005
April 2022
Rev. A01