Dell Inspiron 2100 Solutions Guide - Page 28

Drive Problems

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www.dell.com | support.dell.com HINT: For information on saving files to a floppy disk, see the Tell Me How help file (see page 20). Drive Problems If you cannot save a file to a floppy disk E N S U R E T H A T T H E EX T E R N A L M E D I A B A Y I S C O N N E C T E D - Check the external media bay cable and make sure that it is connected to the floppy drive and to the connector on the back of the computer (see page 15). E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Double-click the My Computer icon. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. C A N NO T S A V E F I L E S T O A F L O P P Y D I S K - Ensure that the floppy disk is not full or write-protected (locked). See the following illustration. TE S T T H E D R I V E W I T H A N O T H E R F L O PP Y D I S K - Insert another floppy disk to eliminate the possibility that the original floppy disk is defective. back of floppy disk write-protected not writeprotected 28 Solving Pr oblems

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28
Solving Problems
www.dell.com | support.dell.com
Drive Problems
If you cannot save a file to a floppy disk
HINT:
For information
on saving files to a floppy
disk, see the
Tell Me How
help file (see page 20).
E
NSURE
THAT
THE
EXTERNAL
MEDIA
BAY
IS
CONNECTED
—
Check the
external media bay cable and make sure that it is connected to the floppy drive
and to the connector on the back of the computer (see page 15).
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Double-click the
My
Computer
icon. If the floppy drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
C
ANNOT
SAVE
FILES
TO
A
FLOPPY
DISK
—
Ensure that the floppy disk is
not full or write-protected (locked). See the following illustration.
T
EST
THE
DRIVE
WITH
ANOTHER
FLOPPY
DISK
—
Insert another floppy
disk to eliminate the possibility that the original floppy disk is defective.
not write-
protected
back of floppy disk
write-protected