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Dell Inspiron 600m Owner's Manual - Page 68

If only part of the display is readable, Scanner Problems, Drive Problems - video drivers

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www.dell.com | support.dell.com If only part of the display is readable CONNECT AN EXTERNAL MONITOR - 1 Turn off your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell ("Contacting Dell" on page 100). Scanner Problems NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP. C H E C K T H E P O W E R C A B L E C O N N E C T I O N - Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on. C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N - Ensure that the scanner cable is firmly connected to the computer and to the scanner. U N L O C K T H E S C A N N E R - Ensure that your scanner is unlocked if it has a locking tab or button. REINSTALL THE SCANNER DRIVER - See the scanner documentation for instructions. Drive Problems NOTE: For information on saving files to a floppy disk, see the Dell Inspiron help file. To access the help file, see "Accessing Help" on page 65. If you cannot save a file to a floppy drive E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation. 68 Solving Problems

Section	Page
Owner’s Manual	1
A Tour of Your Computer	9
Front View	9
Left Side View	12
Right Side View	14
Back View	15
Bottom View	19
Setting Up Your Computer	21
Connecting to the Internet	21
Setting Up Your Internet Connection	21
Modem and Internet Connection Problems	22
E-Mail Problems	23
Setting Up a Printer	23
Printer Cable	23
Connecting a Parallel Printer	24
Connecting a USB Printer	25
Printer Problems	25
Setting Up the Docking Device to Connect to a Network	26
Power Protection Devices	26
Surge Protectors	26
Line Conditioners	26
Uninterruptible Power Supplies	27
Turning Off Your Computer	27
Using Batteries and Module Bay Devices	29
Using a Battery	29
Battery Performance	29
Checking the Battery Charge	30
Charging the Battery	32
Removing a Battery	32
Installing a Battery	33
Removing and Installing a Reserve Battery	34
Storing a Battery	35
Power Problems	35
About the Module Bay	36
Checking the Charge on the Second Battery	36
Removing and Installing Devices While the Computer Is Turned Off	37
Removing and Installing Devices While the Computer Is Running	38
Using the Keyboard and Touch Pad	41
Numeric Keypad	41
Keyboard Shortcuts	42
System Functions	42
Battery	42
CD or DVD Tray	42
Display Functions	42
Radios (Including Wireless Networking and Bluetooth® Wireless Technology)	42
Power Management	43
Speaker Functions	43
Microsoft® Windows® Logo Key Functions	43
Touch Pad	44
Customizing the Touch Pad	45
Touch Pad or Mouse Problems	45
External Keyboard Problems	45
Unexpected Characters	46
Using CDs, DVDs, and Other Multimedia	47
Using CDs and DVDs	47
CD and DVD Problems	47
If you cannot play a CD or DVD	47
If you cannot eject the CD, CD-RW, or DVD drive tray	48
If you hear an unfamiliar scraping or grinding sound	48
If the CD-RW drive stops writing	48
Sound and Speaker Problems	48
If you have a problem with integrated speakers	48
If you have a problem with external speakers	48
Copying CDs and DVDs	49
How to Copy a CD or DVD	49
Using Blank CD-Rs and CD-RWs	50
Helpful Tips	50
Connecting a Television to the Computer	50
S-Video Connection	51
Composite Video Connection	53
Enabling the Display Settings for a Television	55
Setting Up a Home and Office Network	57
Connecting to a Network Adapter	57
Network Setup Wizard	58
Network Problems	58
Connecting to a Wireless Local Area Network	58
Determining Your Network Type	58
Connecting to a Wireless Network in Microsoft® Windows® XP	59
Solving Problems	63
Finding Solutions	63
Accessing Help	65
Error Messages	65
Video and Display Problems	66
If the display is blank	66
If the display is difficult to read	67
If only part of the display is readable	68
Scanner Problems	68
Drive Problems	68
If you cannot save a file to a floppy drive	68
If you have problems with a hard drive	70
PC Card Problems	70
General Program Problems	71
A program crashes	71
A program stops responding	71
Error messages appear	71
If Your Computer Gets Wet	71
If You Drop or Damage Your Computer	72
Resolving Other Technical Problems	73
Drivers	73
What Is a Driver?	73
Identifying Drivers	74
Reinstalling Drivers and Utilities	74
Manually Reinstalling Drivers for Windows XP	75
Restoring Your Operating System	75
Using Microsoft Windows XP System Restore	75
Using Dell PC Restore by Symantec	77
Resolving Software and Hardware Incompatibilities	78
Adding and Replacing Parts	81
Adding Memory	81
Adding a Mini PCI Card	83
Replacing the Hard Drive	86
Appendix	89
Specifications	89
Standard Settings	95
Viewing the System Setup Screens	95
System Setup Screens	95
Commonly Used Options	96
Dell Technical Support Policy (U.S. Only)	98
Definition of \	98
Definition of \	98
FCC Notices (U.S. Only)	99
Macrovision Product Notice	100