Dell Inspiron E1505 Owner's Manual - Page 83

Drive Problems, CD and DVD drive problems, If you cannot eject the CD, CD-RW, DVD

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Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. C LEAN T H E DRIVE O R DISK - See "Cleaning Your Computer" on page 165. ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE CHECK THE CABLE CONNECTIONS C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S - See "Resolving Software and Hardware Incompatibilities" on page 102. R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 79. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. Problems writing to a CD/DVD-RW drive CLOSE OTHER PROGRAMS - The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C - See "Power Management Modes" on page 41 for information on standby mode. C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E - See the help files for your CD or DVD creation software. If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray 1 Ensure that the computer is shut down. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3 Gently pull out the tray until it stops. Solving Problems 83

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Solving Problems
83
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
E
NSURE
THAT
M
ICROSOFT
®
W
INDOWS
®
RECOGNIZES
THE
DRIVE
—
Click the
Start
button and click
My
Computer
. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software
to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
—
•
Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
•
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 165.
E
NSURE
THAT
THE
CD
IS
SNAPPED
ONTO
THE
SPINDLE
C
HECK
THE
CABLE
CONNECTIONS
C
HECK
FOR
HARDWARE
INCOMPATIBILITIES
—
See "Resolving Software and Hardware Incompatibilities" on
page 102.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Dell Diagnostics" on page 79.
CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to a CD/DVD-RW drive
C
LOSE
OTHER
PROGRAMS
—
The CD/DVD-RW drive must receive a steady stream of data when writing. If
the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
T
URN
OFF
STANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD/DVD-RW
DISC
—
See "Power
Management Modes" on page 41 for information on standby mode.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your CD or DVD creation software.
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.