Home » Dell Manuals » Laptops » Dell Inspiron E1505 » Manual Viewer

Dell Inspiron E1505 Owner's Manual - Page 92

A solid blue screen appears, Dell MediaDirect problems, Other software problems - drivers for xp

View all Dell Inspiron E1505 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 92 highlights

A solid blue screen appears TURN THE COMPUTER OFF - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N - Click the ? icon at the bottom of the Dell MediaDirect screen to access Help. TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I V E A N D T H E D E L L D V D P L A Y E R - If you purchased a DVD drive with your computer, this software should already be installed. VIDEO QUALITY PROBLEMS - Turn off the Use Hardware Acceleration option. This feature takes advantage of the special processing in some graphics cards to reduce processor requirements when playing DVDs and certain types of video files. CANNOT PLAY SOME MEDIA FILES - Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them. You can access licensed files in the Windows XP operating system environment. ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE TOO DARK OR TOO BRIGHT - Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance. See "Contacting Dell" on page 133. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 92 Solving Problems

Section	Page
Owner’s Manual	1
Finding Information	11
About Your Computer	15
Determining Your Computer’s Configuration	15
Front View	16
Left Side View	20
Right Side View	21
Back View	22
Bottom View	24
Setting Up Your Computer	25
Connecting to the Internet	25
Setting Up Your Internet Connection	25
Transferring Information to a New Computer	26
Running the Files and Settings Transfer Wizard With the Operating System CD	26
Running the Files and Settings Transfer Wizard Without the Operating System CD	27
Setting Up a Printer	29
Printer Cable	29
Connecting a USB Printer	29
Power Protection Devices	30
Surge Protectors	30
Line Conditioners	31
Uninterruptible Power Supplies	31
Using the Display	33
Adjusting Brightness	33
Switching the Video Image	33
Setting Display Resolution	33
Using the Keyboard and Touch Pad	35
Numeric Keypad	35
Key Combinations	36
System Functions	36
Display Functions	36
Power Management	36
Speaker Functions	36
Microsoft® Windows® Logo Key Functions	37
QuickSet Key Combinations	37
Adjusting Keyboard Settings	37
Touch Pad	38
Customizing the Touch Pad	38
Using a Battery	39
Battery Performance	39
Checking the Battery Charge	40
Dell™ QuickSet Battery Meter	40
Microsoft® Windows® Power Meter	40
Charge Gauge	40
Low-Battery Warning	41
Conserving Battery Power	41
Power Management Modes	41
Configuring Power Management Settings	43
Charging the Battery	43
Replacing the Battery	43
Storing a Battery	44
Using Multimedia	45
Playing CDs or DVDs	45
Copying CDs and DVDs	46
How to Copy a CD or DVD	46
Using Blank CDs and DVDs	47
Helpful Tips	47
Adjusting the Volume	48
Adjusting the Picture	49
Using Dell Media Experience™ and Dell MediaDirect™	49
If the computer is turned on or in standby mode	49
If the computer is turned off or in hibernate mode	49
Dell MediaDirect and Dell Media Experience Help	50
Connecting Your Computer to a TV or Audio Device	50
S-Video and Standard Audio	52
S-Video and S/PDIF Digital Audio	53
Composite Video and Standard Audio	55
Composite Video and S/PDIF Digital Audio	56
Component Video and Standard Audio	58
Component Video and S/PDIF Digital Audio	60
Setting Up the Cyberlink (CL) Headphones	62
Enabling the Display Settings for a TV	63
Using Cards	65
ExpressCards	65
ExpressCard Blanks	65
Installing an ExpressCard	65
Removing an ExpressCard or Blank	66
Media Memory Cards	67
Installing a Media Memory Card	67
Removing a Media Memory Card	68
Setting Up a Network	69
Physically Connecting to a Network or Broadband Modem	69
Network Setup Wizard	70
Wireless Local Area Network (WLAN)	70
What You Need to Establish a WLAN Connection	70
Checking Your Wireless Network Card	70
Setting Up a New WLAN	71
Connecting to a Wireless Local Area Network	72
Enabling/Disabling the Wireless Network Card	74
Monitoring the Status of Wireless Network Connections Through Dell™ QuickSet	74
Mobile Broadband or Wireless Wide Area Network (WWAN)	74
What You Need to Establish a Mobile Broadband Network Connection	74
Connecting to a Mobile Broadband Network	75
Securing Your Computer	77
Security Cable Lock	77
Passwords	77
Computer Tracking Software	78
If Your Computer Is Lost or Stolen	78
Solving Problems	79
Dell Diagnostics	79
Dell Support Utility	82
Accessing the Dell Support Utility	82
Clicking the Dell Support Icon	82
Double-Clicking the Dell Support Icon	82
Drive Problems	83
CD and DVD drive problems	83
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray	83
If you hear an unfamiliar scraping or grinding sound	84
Hard drive problems	84
E-Mail, Modem, and Internet Problems	84
Error Messages	85
ExpressCard Problems	89
IEEE 1394 Device Problems	89
Keyboard Problems	90
External Keyboard problems	90
Unexpected characters	91
Lockups and Software Problems	91
The computer does not start up	91
The computer stops responding	91
A program stops responding or crashes repeatedly	91
A program is designed for an earlier Microsoft® Windows® operating system	91
A solid blue screen appears	92
Dell MediaDirect problems	92
Other software problems	92
Memory Problems	93
Network Problems	93
Mobile Broadband (Wireless Wide Area Network [WWAN])	94
Power Problems	94
Ensuring Sufficient Power for Your Computer	95
Printer Problems	95
Scanner Problems	96
Sound and Speaker Problems	97
No sound from integrated speakers	97
No sound from external speakers	97
No sound from headphones	97
Touch Pad or Mouse Problems	98
Video and Display Problems	98
If the display is blank	98
If the display is difficult to read	99
If only part of the display is readable	99
Drivers	99
What Is a Driver?	99
Identifying Drivers	100
Reinstalling Drivers and Utilities	100
Resolving Software and Hardware Incompatibilities	102
Restoring Your Operating System	102
Using Microsoft Windows XP System Restore	103
Using Dell PC Restore by Symantec	104
Using the Operating System CD	106
Adding and Replacing Parts	109
Before You Begin	109
Recommended Tools	109
Turning Off Your Computer	109
Before Working Inside Your Computer	110
Optical Drive	111
Hard Drive	112
Returning a Hard Drive to Dell	114
Memory	114
Modem	117
Hinge Cover	118
Keyboard	119
Wireless Mini-Card	121
Coin-Cell Battery	124
Display	125
Internal Card With Bluetooth® Wireless Technology	127
Dell™ QuickSet Features	129
Traveling With Your Computer	131
Identifying Your Computer	131
Packing the Computer	131
Travel Tips	132
Traveling by Air	132
Contacting Dell	133
Specifications	155
Appendix	163
Using the System Setup Program	163
Viewing the System Setup Screen	163
System Setup Screen	163
Commonly Used Options	164
Cleaning Your Computer	165
Computer, Keyboard, and Display	165
Touch Pad	165
Floppy Drive	166
CDs and DVDs	166
Dell Technical Support Policy (U.S. Only)	166
Definition of \	167
Definition of \	167
FCC Notice (U.S. Only)	167
FCC Class B	167
Macrovision Product Notice	168
Glossary	169

Match case Limit results 1 per page

Solving Problems

A solid blue screen appears

URN

THE

COMPUTER

OFF

—

If you are unable to get a response by pressing a key on your keyboard or moving

your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then

restart your computer.

Dell MediaDirect problems

HECK

THE

ELL

EDIA

IRECT

HELP

FILE

FOR

INFORMATION

—

Click the

icon at the bottom of the Dell

MediaDirect screen to access Help.

PLAY

MOVIES

WITH

ELL

EDIA

IRECT

YOU

MUST

HAVE

DVD

DRIVE

AND

THE

ELL

DVD P

LAYER

—

you purchased a DVD drive with your computer, this software should already be installed.

IDEO

UALITY

PROBLEMS

—

Turn off the

Use Hardware Acceleration

option. This feature takes

advantage of the special processing in some graphics cards to reduce processor requirements when

playing DVDs and certain types of video files.

ANNOT

PLAY

SOME

MEDIA

FILES

—

Because Dell MediaDirect provides access to media files outside the

Windows XP operating system environment, access to licensed content is restricted. Licensed content is

digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect

environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music

and video files have a lock icon next to them. You can access licensed files in the Windows XP operating

system environment.

DJUSTING

THE

COLOR

SETTINGS

FOR

MOVIES

THAT

CONTAIN

SCENES

THAT

ARE

TOO

DARK

TOO

BRIGHT

—

Click

EagleVision

to use a video enhancement technology that detects video content and dynamically

adjusts the brightness/contrast/saturation ratios.

NOTICE:

You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell

for assistance. See "Contacting Dell" on page 133.