Dell Inspiron One19 Setup Guide - Page 42

Windows Vista, Windows 7, Start, Control Panel, Programs, Use an older program with - drivers software

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Page 42 highlights

Solving Problems Windows Vista 1. Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. Windows 7 1. Click Start . 2. In the search box, type Use an older program with this version of Windows and press . 3. Follow the instructions on the Program Compatibility wizard. If you have other software problems - • Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 60). • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. 40 • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting information: --Ensure that the program is compatible with the operating system installed on your computer. --Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. --Ensure that the program is installed and configured properly. --Verify that the device drivers do not conflict with the program. --If necessary, uninstall and then reinstall the program.

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40
Solving Problems
Windows Vista
Click
1.
Start
→
Control Panel
→
Programs
→
Use an older program with this
version of Windows
.
In the welcome screen, click
2.
Next
.
Follow the instructions on the screen.
3.
Windows 7
Click
1.
Start
.
In the search box, type
2.
Use an older
program with this version of
Windows
and press <Enter>.
Follow the instructions on the
3.
Program
Compatibility
wizard.
If you have other software problems
—
Write down the error code and problem
•
description and contact Dell (see
“Contacting Dell” on page 60).
Back up your files immediately.
•
Use a virus-scanning program to check the
•
hard drive or CDs.
Save and close any open files or programs
•
and shut down your computer through the
Start
menu.
Check the software documentation or
•
contact the software manufacturer for
troubleshooting information:
Ensure that the program is compatible
–
with the operating system installed on
your computer.
Ensure that your computer meets the
–
minimum hardware requirements needed
to run the software. See the software
documentation for information.
Ensure that the program is installed and
–
configured properly.
Verify that the device drivers do not
–
conflict with the program.
If necessary, uninstall and then reinstall
–
the program.