Dell OEM Ready Optiplex 760 Service Manual - Page 3

iAMT Features Basic Functionality l Ability to discover, track, and inventory assets in the presence or absence of the operating systems. The computer must have the power cable connected and must be connected to the network. l Ability to power on and power off the computer remotely, whatever the state of the operating system. Advanced Functionality NOTE: Additional management software and purchasing options are required for some of the following features. l Ability to do remote issues remediation (1-to-1) via text-based console redirection (Serial-over-LAN) and IDE redirection. l Hardened security via agent presence (enables detection of removed agents) and network access control (Circuit breaker) and software version control Your computer aids in troubleshooting iAMT by providing the following iAMT related error messages: Error Message SERVICE_MODE jumper: The service mode jumper is installed Description Do not populate the SERVICE_MODE jumper. AMT will not function properly. Only manufacturing uses this jumper. MEMORY: Unsupported memory configuration. Populate Unable to launch ME. AMT functionality is broken when DIMM1 is not populated. DIMM1. Out of Band Management The term "out of band" refers to the ability to manage the computer in the absence of an operating system or with the operating system in an unusable state, or with the computer powered off. The only requirement for managing such a computer is for AMT capability to be enabled and a network cable plugged into the integrated network adapter. NOTE: Power is supplied to the DIMMs even when the computer is turned off. Accessing iAMT setup Intel's Management Engine BIOS Extension (MEBx) interface controls the iAMT features and setup options for your computer. MEBx is used to: l Turn on or off iAMT l Set iAMT modes l Set iAMT configuration modes To view the MEBx setup screen, press during the boot process of your computer when you turn it on. Your default MEBx password is admin. NOTE: To make configuration setting changes, the default MEBx password must be changed. Turning Off iAMT iAMT is enabled in the Management Engine (ME) firmware by default. However, you may choose to turn off the iAMT feature. To turn off iAMT: 1. Press to enter the MEBx setup and enter your password. 2. Select Intel® ME Configuration® Intel ME Features Control ® Manageability Feature Selection 3. Select None. 4. Select Return to Previous Menu twice. Changes are applied and the computer reboots. USB Provisioning iAMT can be provisioned using a USB key and Dell Client Manager. The USB key must: