Dell OpenManage Network Manager Quick Start Guide 5.1 - Page 17
Collaborative Diagnosis
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• Slow response time • Excessive interface errors To view this data, follow these steps: 1 Click the Performance Management > Summary page and find the Top Problem Nodes portlet. 2 Hover the cursor over a Device/Interface of interest to see a tooltip of details about its status. 3 Right-click and select Show Key Metrics, or Show Performance which opens a dashboard. Create Reports If your want to automate month-end reports Dell OpenManage Network Manager lets you schedule either recurring reports or a single scheduled occurrence. With the correct permissions, you can run Inventory Reports on demand or as scheduled. You can use the Reports to troubleshoot and monitor performance and historical data that has been collected during the operation of the network. 1 Find the Reports portlet. 2 Click to select a Report of interest. 3 Right-click, and then click Execute to run report 4 Report generation runs in the background. When it is complete, a message appears in the Messages tab at the bottom left corner. 5 Click on Messages tab to open, then click on the Report of interest and click on the View Details icon at the right end of entry, to view completed report. Collaborative Diagnosis Once Dell OpenManage Network Manager notifies you about a network problem with Fault Management - Problem Diagnosis or Create Reports, you can consult with other network experts through Dell OpenManage Network Manager's built-in chat system. You can even meet online with more than one user, and share the problem report, or alarm. See Status Bar Alerts on page 75 and Sharing on page 87 of the Dell OpenManage Network Manager User Guide for the specifics about how to do this. Some examples of easy solutions provided by chat: • You cannot use an FTP server. Asking a coworker with Dell OpenManage Network Manager's chat reveals it is out of commission. Because you can share specific servers as a chat attachment, there's never a question about which server you are discussing. • Confirm the format of a report. Again, attaching the report to chat lets coworkers see exactly what you are talking about, and quickly. • When a report reveals a problem, you can attach it to chat, and consult with coworkers about solutions. • You can similarly attach schedules to chat to make sure everyone agrees they are correct. 15