Dell OptiPlex 5060 Small Form Factor Service Manual - Page 4
Troubleshooting, Getting help
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Page 4 highlights
Installing the heat sink fan...41 Heatsink assembly...42 Removing heatsink assembly...42 Installing heatsink assembly...43 Intrusion switch...44 Removing intrusion switch...44 Installing the intrusion switch...45 Power switch...46 Removing power switch...46 Installing the power switch...47 Processor...48 Removing processor...48 Installing the processor...49 M.2 PCIe SSD ...50 Removing the M.2 PCIe SSD ...50 Installing the M.2 PCIe SSD...51 Power supply unit...52 Removing power supply unit or PSU...52 Installing the power supply unit or PSU...54 Speaker...56 Removing speaker...56 Installing the speaker...57 System board...58 Removing system board...58 Installing the system board...62 Chapter 4: Troubleshooting...66 Enhanced Pre-Boot System Assessment - ePSA diagnostics 66 Running the ePSA Diagnostics...66 Power-Supply Unit Built-in Self-Test ...67 Diagnostics...67 Diagnostic error messages...68 System error messages...71 Recovering the operating system...72 Real-Time Clock (RTC Reset)...72 Backup media and recovery options...72 WiFi power cycle...72 Chapter 5: Getting help...73 Contacting Dell...73 4 Contents
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Installing the heat sink fan
.........................................................................................................................................
41
Heatsink assembly
.............................................................................................................................................................
42
Removing heatsink assembly
....................................................................................................................................
42
Installing heatsink assembly
......................................................................................................................................
43
Intrusion switch
.................................................................................................................................................................
44
Removing intrusion switch
........................................................................................................................................
44
Installing the intrusion switch
...................................................................................................................................
45
Power switch
......................................................................................................................................................................
46
Removing power switch
............................................................................................................................................
46
Installing the power switch
.......................................................................................................................................
47
Processor
............................................................................................................................................................................
48
Removing processor
...................................................................................................................................................
48
Installing the processor
..............................................................................................................................................
49
M.2 PCIe SSD
...................................................................................................................................................................
50
Removing the M.2 PCIe SSD
..................................................................................................................................
50
Installing the M.2 PCIe SSD
.......................................................................................................................................
51
Power supply unit
..............................................................................................................................................................
52
Removing power supply unit or PSU
......................................................................................................................
52
Installing the power supply unit or PSU
.................................................................................................................
54
Speaker
................................................................................................................................................................................
56
Removing speaker
.......................................................................................................................................................
56
Installing the speaker
..................................................................................................................................................
57
System board
.....................................................................................................................................................................
58
Removing system board
............................................................................................................................................
58
Installing the system board
.......................................................................................................................................
62
Chapter 4: Troubleshooting
.........................................................................................................
66
Enhanced Pre-Boot System Assessment — ePSA diagnostics
............................................................................
66
Running the ePSA Diagnostics
.................................................................................................................................
66
Power-Supply Unit Built-in Self-Test
..........................................................................................................................
67
Diagnostics
..........................................................................................................................................................................
67
Diagnostic error messages
..............................................................................................................................................
68
System error messages
....................................................................................................................................................
71
Recovering the operating system
..................................................................................................................................
72
Real-Time Clock (RTC Reset)
........................................................................................................................................
72
Backup media and recovery options
.............................................................................................................................
72
WiFi power cycle
................................................................................................................................................................
72
Chapter 5: Getting help
...............................................................................................................
73
Contacting Dell
...................................................................................................................................................................
73
4
Contents