Dell OptiPlex 5060 Small Form Factor Service Manual - Page 71
System error messages
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Table 6. Diagnostic error messages (continued) Error messages SEEK ERROR SHUTDOWN FAILURE TIME-OF-DAY CLOCK LOST POWER TIME-OF-DAY CLOCK STOPPED TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM TIMER CHIP COUNTER 2 FAILED UNEXPECTED INTERRUPT IN PROTECTED MODE X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Description The operating system cannot find a specific track on the hard drive. A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. If the message reappears, Contact Dell. System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the System Setup program, then immediately exit the program. If the message reappears, Contact Dell. The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options. A chip on the system board may be malfunctioning. Run the System Set tests in Dell Diagnostics. The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in Dell Diagnostics or Contact Dell. Insert a disk into the drive and try again. System error messages Table 7. System error messages System message Description Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support The computer failed to complete the boot routine three consecutive times for the same error. CMOS checksum error RTC is reset, BIOS Setup default has been loaded. CPU fan failure CPU fan has failed. System fan failure System fan has failed. Hard-disk drive failure Possible hard disk drive failure during POST. Keyboard failure Keyboard failure or loose cable. If reseating the cable does not solve the problem, replace the keyboard. No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. ● If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. ● Enter system setup and ensure that the boot sequence information is correct. Troubleshooting 71