Dell P2715Q Dell Users Guide

Dell P2715Q Manual

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  • Dell P2715Q | Dell Users Guide - Page 1
    Dell P2715Q/P2415Q User's Guide Model: P2715Q/P2415Q Regulatory model: P2715Qt/P2415Qb
  • Dell P2715Q | Dell Users Guide - Page 2
    . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international
  • Dell P2715Q | Dell Users Guide - Page 3
    Connecting Your Monitor 22 Organizing Your Cables 25 Attaching the Cable Cover 26 Removing the Monitor Stand 26 Removing the Cable Cover 27 Wall Mounting (Optional 27 Operating the Monitor 28 Turning on the Monitor 28 Using the Front Panel Controls 28 Using the On-Screen Display (OSD) Menu
  • Dell P2715Q | Dell Users Guide - Page 4
    Troubleshooting 43 Self-Test 43 Built-in Diagnostics 44 Common Problems 45 Product Specific Problems 47 Mobile High-Definition Link (MHL) Specific Problems 48 Appendix 49 Safety Instructions 49 FCC Notices (U.S. only) and Other Regulatory Information 49 Contacting Dell 49 Setting Up Your
  • Dell P2715Q | Dell Users Guide - Page 5
    contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. Monitor Stand Cable cover Power cable (varies by country) USB 3.0 upstream cable (enables the USB ports on the monitor) About
  • Dell P2715Q | Dell Users Guide - Page 6
    DP cable (mDP to DP) • Drivers and documentation media • Quick Setup Guide • Safety and Regulatory Information • Factory Calibration Report Product Features The Dell P2715Q/P2415Q flat panel monitor has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and light emitting
  • Dell P2715Q | Dell Users Guide - Page 7
    Identifying Parts and Controls Front view Label 1 2 Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor | 7
  • Dell P2715Q | Dell Users Guide - Page 8
    to this label if you need to contact Dell for technical support. Refer to this label if you need to contact Dell for technical support. NOTE: P2415Q have service tag printing for EMEA only. Attaches the optional Dell soundbar. Use to organize cables by placing them through the slot. 8 | About
  • Dell P2715Q | Dell Users Guide - Page 9
    the MST chain. To enable MST, refer to instruction on section "Connecting the Monitor for DP MST Function". Connect speakers to playback audio coming through HDMI or DP audio channels. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. Connect the USB cable to
  • Dell P2715Q | Dell Users Guide - Page 10
    Specifications Horizontal scan range Vertical scan range Maximum preset resolution Video display capabilities (DP & HDMI & MHL playback) 31 kHz to 140 kHz (automatic) 29 Hz to 76 Hz (automatic) 3840 x 2160 at 60 Hz 480i, 480p, 576i, 576p, 720p, 1080i, 1080p , QHD, UHD 10 | About Your Monitor
  • Dell P2715Q | Dell Users Guide - Page 11
    Preset Display Modes Display Mode VESA, 720 x 400 VESA, 640 x 480 VESA, 640 x 480 VESA, 25.2 31.5 40.0 49.5 65.0 78.8 108.0 135.0 108.0 108.0 148.5 241.5 262.75 533.25 MHL Source Display Modes Display Mode 640 x 480p 720 x 480p 720 x 576p 1280 x 720p 1280 x 720p 1920 x 1080i 1920 x 1080i 1920 x
  • Dell P2715Q | Dell Users Guide - Page 12
    P2715Q P2415Q • DP connector (include DP • DP connector (include DP in and DP out) in and DP out) • mDP • mDP • HDMI (MHL) • HDMI (MHL) • Audio line-out • Audio line-out • USB 3.0 • USB 3.0 • mDP to DP 1.8 M cable. • mDP to DP 1.8 M cable. • USB 3.0 1.8 M cable. • USB 3.0 1.8 M cable
  • Dell P2715Q | Dell Users Guide - Page 13
    stand assembly (for wall mount or VESA mount considerations no cables) Stand assembly Front frame gloss 7.53 kg (16.60 lb : Operating Non-operating Humidity: Operating Non-operating Altitude: Operating Non-operating Thermal dissipation P2715Q P2415Q 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F
  • Dell P2715Q | Dell Users Guide - Page 14
    input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature. P2715Q is displayed: *Zero power consumption in OFF mode can only be achieved by disconnecting the power adapter from the monitor. **
  • Dell P2715Q | Dell Users Guide - Page 15
    Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(u) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17
  • Dell P2715Q | Dell Users Guide - Page 16
    DP connector (out) Pin number 20-pin side of the connected signal cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 10 ML3(p) 11 GND 12 ML3(n) 13 CONFIG1 14 CONFIG1 15 AUX CH(p) 16 GND 17
  • Dell P2715Q | Dell Users Guide - Page 17
    mDP connector Pin number 20-pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 (n) 4 GND 5 ML3 (n) 6 GND 7 GND 8 GND 9 ML2 (n) 10 ML0 (p) 11 ML2 (p) 12 ML0 (p) 13 GND 14 GND 15 ML1 (n) 16 AUX (p)
  • Dell P2715Q | Dell Users Guide - Page 18
    HDMI connector Pin number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS (SCL) DDC DATA (SDA) DDC/CEC Ground +5 V POWER HOT PLUG DETECT 18 | About Your Monitor
  • Dell P2715Q | Dell Users Guide - Page 19
    MHL connector Pin number 19-pin side of the connected signal cable 1 N/C 2 CD_SENSE 3 N/C 4 N/C 5 TMDS_GND 6 N/C 7 MHL+ 8 MHL_Shield 9 MHL- 10 N/C 11 TMDS_GND 12 N/C 13 N/C 14 N/C 15 CD_PULLUP 16 N/C 17 VBUS_CBUS_GND 18 VBUS 19 CBUS 2Shell Shield About Your
  • Dell P2715Q | Dell Users Guide - Page 20
    downstream ports NOTE: The monitor's USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality. Transfer speed SuperSpeed Hi-Speed Full speed Data rate 5 Gbps
  • Dell P2715Q | Dell Users Guide - Page 21
    is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor | 21
  • Dell P2715Q | Dell Users Guide - Page 22
    place. Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1 Turn off your computer and disconnect the power cable. 2 Connect the mDP-DP/HDMI/USB cable from your monitor to the computer. 22
  • Dell P2715Q | Dell Users Guide - Page 23
    Connecting the DP (or mDP) cable Connecting the HDMI cable(Optional) Connecting the USB cable Setting Up the Monitor | 23
  • Dell P2715Q | Dell Users Guide - Page 24
    the monitor displays a black screen or the message below, depending on MHL source device's output. To enable MHL connection, please perform the below steps: 1 Plug the power adapter to your monitor and to a power outlet. 2 Connect the (micro) USB port on your MHL source device to HDMI (MHL) port on
  • Dell P2715Q | Dell Users Guide - Page 25
    the MHL source device. 4 Select input source on monitor to HDMI (MHL) by using OSD menu (see Using the On-Screen Display (OSD) Menu for details). 5 If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems. Organizing Your Cables After attaching all necessary
  • Dell P2715Q | Dell Users Guide - Page 26
    Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set
  • Dell P2715Q | Dell Users Guide - Page 27
    cable cover from the slots on the back of the monitor. Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the
  • Dell P2715Q | Dell Users Guide - Page 28
    Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they
  • Dell P2715Q | Dell Users Guide - Page 29
    : Input Source 3 Use this menu button to launch the on-screen display (OSD) and select the OSD menu. Menu See Accessing the Menu System. 4 Use this button to go back to the main menu or exit the OSD main menu. Exit Front‑Panel Button Use the buttons on the front of the monitor
  • Dell P2715Q | Dell Users Guide - Page 30
    OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu. 2 Press the and buttons to move between options. As you the and buttons to select the desired parameter. 5 Press to enter the slide bar and then use the or button, according to the indicators on the menu, to
  • Dell P2715Q | Dell Users Guide - Page 31
    brightness. NOTE: Manual adjustment of Brightness is monitor. Use the Input Source menu to select between different video inputs that are be connected to your monitor. DP mDP Select DP input when you are using the DP (DisplayPort) connector. Use to select the DP input source. Select mDP input
  • Dell P2715Q | Dell Users Guide - Page 32
    Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, mDP-DP cable or MHL devices using the MHL cable. YPbPr: Select this option if your DVD player supports only YPbPr output. 32 | Operating the
  • Dell P2715Q | Dell Users Guide - Page 33
    cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red, Green, and Blue values and create your own preset color mode. Reset Color Settings Display Resets your monitor's color settings to the factory defaults. Use the
  • Dell P2715Q | Dell Users Guide - Page 34
    60Hz with MST function Disabled. "Primary": Set as primary mode at 4K2K 30Hz with MST (DP out) enabled. "Secondary": Set as secondary mode at 4K2K 30Hz with MST (DP out) disabled. NOTE: Secondary mode can be set using hot key to switch to DP 1.1 when there is no display. See Troubleshooting. Reset
  • Dell P2715Q | Dell Users Guide - Page 35
    Icon Menu and Submenus USB Description Monitor status Monitor with upstream connected Monitor without upstream connected System On On the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Rotation Set the OSD display to one of eight languages. (English,
  • Dell P2715Q | Dell Users Guide - Page 36
    above power button for 10 sec) Restore the menu settings to factory defaults. Select from Preset Modes, Brightness/Contrast, Auto Adjust, Input Source, Aspect Ratio, or Rotation and set as shortcut key. Reset Restores shortcut keys to factory defaults. Personalization 36 | Operating the
  • Dell P2715Q | Dell Users Guide - Page 37
    conditioning, and so on. DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable feature for best user experience and optimum performance of your monitor. LCD Helps reduce minor cases of image retention. Depending
  • Dell P2715Q | Dell Users Guide - Page 38
    compensate for LED aging. OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: 38 | Operating the
  • Dell P2715Q | Dell Users Guide - Page 39
    from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the
  • Dell P2715Q | Dell Users Guide - Page 40
    If either DP, mDP or HDMI (MHL) input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or See Troubleshooting for more information. 40 | Operating the Monitor
  • Dell P2715Q | Dell Users Guide - Page 41
    any other stand, refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension The
  • Dell P2715Q | Dell Users Guide - Page 42
    the bottom edge of the monitor. NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. Todownload the graphics driver, go to www.dell.com/support and see the Download section
  • Dell P2715Q | Dell Users Guide - Page 43
    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the
  • Dell P2715Q | Dell Users Guide - Page 44
    problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor particles on the surface of the screen). 2 Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into
  • Dell P2715Q | Dell Users Guide - Page 45
    , see Dell Support site at: http:// www.dell.com/support/monitors. Brightness Problems Picture too dim • Reset the monitor to factory settings. or too bright • Adjust brightness & contrast controls via OSD. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues
  • Dell P2715Q | Dell Users Guide - Page 46
    . Faint shadow • Use the Power Management feature to turn off from the static the monitor at all times when not in use (for more image displayed information, see Power Management Modes). appears on the • Alternatively, use a dynamically changing screen screensaver. 46 | Troubleshooting
  • Dell P2715Q | Dell Users Guide - Page 47
    latest graphics card driver. • Some DP1.1a graphics card cannot support DP 1.2 monitors. Change the monitor to secondary mode under MST option. No image when using DP connection to the Secondary monitor Black screen 1 Press OSD button to invoke the Input Source OSD menu Troubleshooting | 47
  • Dell P2715Q | Dell Users Guide - Page 48
    device is turned on. • Check your MHL device is not in standby mode. • Check physical MHL cable connection is corresponding to input source selected on OSD Menu: HDMI (MHL). • Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time. 48 | Troubleshooting
  • Dell P2715Q | Dell Users Guide - Page 49
    may not be available in your area. To get online Monitor support content: See www.dell.com/support/monitors. To contact Dell for sales, technical support, or customer service issues: 1 Go to www.dell.com/support. 2 Verify your country or region in the Choose A Country/Region drop-down menu at
  • Dell P2715Q | Dell Users Guide - Page 50
    do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps. Dell computer 1 Go to www.dell.com/support, enter your service tag, and download the
  • Dell P2715Q | Dell Users Guide - Page 51
    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking,
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Model: P2715Q/P2415Q
Regulatory model: P2715Qt/P2415Qb
Dell P2715Q/P2415Q
User’s Guide