Dell P2715Q Dell Users Guide - Page 48

Mobile High-Definition Link (MHL) Specific Problems, Specific, Symptoms, What You, Experience

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Specific Symptoms What You Experience 2 Use the "mDP" Possible Solutions or button to highlight "DP" or 3 Press and hold the sec. key for approximately 8 4 The DP configuration message will appear: 5 Using the button to set to monitor to Secondary or to exit without making changes. CAUTION: The Graphics are used for the purpose of illustration only. Appearance of the computer may vary. Mobile High-Definition Link (MHL) Specific Problems Specific Symptoms What You Experience MHL interface is Cannot see not working MHL device image shown on the monitor Possible Solutions • Ensure your MHL cable and MHL device are MHL certified. • Check your MHL device is turned on. • Check your MHL device is not in standby mode. • Check physical MHL cable connection is corresponding to input source selected on OSD Menu: HDMI (MHL). • Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time. 48 | Troubleshooting

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48
|
Troubleshooting
Specific
Symptoms
What You
Experience
Possible Solutions
2
Use the
or
button to highlight “DP” or
“mDP”
3
Press and hold the
key for approximately 8
sec.
4
The DP configuration message will appear:
5
Using the
button to set to monitor to
Secondary or
to exit without making changes.
CAUTION:
The Graphics are used for the
purpose of illustration only. Appearance of the
computer may vary.
Mobile High-Definition Link (MHL) Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
MHL interface is
not working
Cannot see
MHL device
image shown
on the monitor
•
Ensure your MHL cable and MHL device are MHL
certified.
•
Check your MHL device is turned on.
•
Check your MHL device is not in standby mode.
•
Check physical MHL cable connection is
corresponding to input source selected on OSD
Menu: HDMI (MHL).
•
Wait for 30 seconds after connecting MHL cable
as some MHL devices require longer recovery
time.