Dell PowerConnect 2616 User's Guide - Page 16

Table 2-1., Basic Troubleshooting - 16 port

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www.dell.com | support.dell.com Table 2-1. Basic Troubleshooting (continued) Problem Probable Cause Link LED is not lighted. The cable is not securely connected to the switch or the attached device. The attached device is not configured correctly, or it is not powered on. The cable is damaged or not properly terminated. Corrective Action Ensure that the connectors are fully inserted into the ports of the switch and the attached device. Ensure that the attached device is powered on. Verify that the NIC on the attached device is operating properly. Test the cable. Try a known working cable. Ensure that the cables are terminated using TIA 568A or 568B standards. The cable's maximum distance has been exceeded. Mismatched duplex mode. Bad switch port. Link speed LED indicates a lower Incorrect cable grade. speed than expected. Damaged cable. The cable's maximum distance has been exceeded. 10Base-T, 100Base-T, and 1000Base-T cables have limitations for link lengths. Move the connected device closer to the switch and use a shorter cable. Ensure that all devices connected to the switch are configured to automatically detect and set port speed and duplex settings. Reconnect the connector for the affected link to a different switch port. Ensure that you are using Category 5 cable or better for all 10Base-T and 100Base-T links, or Category 5e for 1000Base-T links. Test any cables that have kinks, sharp bends, or appear to be damaged. 10Base-T, 100Base-T, and 1000Base-T cables have limitations for link lengths. Move the connected device closer to the switch and use a shorter cable. 16 Troubleshooting

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16
Troubleshooting
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Link LED is not lighted.
The cable is not securely
connected to the switch or the
attached device.
Ensure that the connectors are
fully inserted into the ports of the
switch and the attached device.
The attached device is not
configured correctly, or it is not
powered on.
Ensure that the attached device is
powered on. Verify that the NIC
on the attached device is
operating properly.
The cable is damaged or not
properly terminated.
Test the cable.
Try a known working cable.
Ensure that the cables are
terminated using TIA 568A or
568B standards.
The cable’s maximum distance
has been exceeded.
10Base-T, 100Base-T, and
1000Base-T cables have
limitations for link lengths. Move
the connected device closer to the
switch and use a shorter cable.
Mismatched duplex mode.
Ensure that all devices connected
to the switch are configured to
automatically detect and set port
speed and duplex settings.
Bad switch port.
Reconnect the connector for the
affected link to a different switch
port.
Link speed LED indicates a lower
speed than expected.
Incorrect cable grade.
Ensure that you are using
Category 5 cable or better for all
10Base-T and 100Base-T links, or
Category 5e for 1000Base-T links.
Damaged cable.
Test any cables that have kinks,
sharp bends, or appear to be
damaged.
The cable’s maximum distance
has been exceeded.
10Base-T, 100Base-T, and
1000Base-T cables have
limitations for link lengths. Move
the connected device closer to the
switch and use a shorter cable.
Table 2-1.
Basic Troubleshooting
(continued)
Problem
Probable Cause
Corrective Action