Dell PowerConnect B-RX Multi-Service IronWare Software R02.8.00 Release Notes - Page 28

fail-over control to it. Executing the Hitless upgrade command To begin the process of a hitless upgrade, use the following command: BigIron RX(config)# hitless-reload mp primary lp primary Syntax: hitless-reload mp [primary | secondary ] lp [primary | secondary] The mp parameter specifies that the management module will be reloaded with either the primary or secondary image as directed. The lp parameter specifies that the interface module will be reloaded with either the primary or secondary image as directed. Verify the new software image Enter the show version command at any CLI level, and verify that all management and interface modules are running the new software image version. Technical support Contact your switch supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information immediately available: General Information • Technical Support contract number, if applicable • Switch model • Switch operating system version • Error numbers and messages received • Detailed description of the problem, including the switch or network behavior immediately following the problem, and specific questions • Description of any troubleshooting steps already performed and the results • Switch Serial Number Getting Help or Reporting Errors If you need to contact Technical Support, go to http://www.brocade.com/services-support/index.page for the latest e-mail and telephone contact information. Go to http://www.brocade.com/ethernetproducts to obtain the latest version of the manuals. If you need to report errors in the manuals, send an email to [email protected]. Additional resources The following are some additional publications you can reference to find more information on the products supported in this software release. IronWare Software Release 02.8.00 for Brocade BigIron RX Series Swtches Release Notes v 1.0 Page 28 of 37