Dell PowerEdge External Media System 1434 Dell PowerEdge R720 and R720xd Owner - Page 7

Troubleshooting Cooling Fans

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129

Troubleshooting System Memory

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129

Troubleshooting An Internal USB Key

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130

Troubleshooting An SD Card

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130

Troubleshooting An Optical Drive

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131

Troubleshooting A Tape Backup Unit

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131

Troubleshooting A Hard Drive

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132

Troubleshooting A Storage Controller

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132

Troubleshooting Expansion Cards

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133

Troubleshooting Processors

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134

5 Using System Diagnostics

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135

Dell Online Diagnostics

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135

Dell Embedded System Diagnostics

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135

When To Use The Embedded System Diagnostics

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135

Running The Embedded System Diagnostics

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135

System Diagnostic Controls

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136

6 Jumpers And Connectors

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137

System Board Jumper Settings

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137

System Board Connectors

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138

Disabling A Forgotten Password

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140

7 Technical Specifications

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141

8 System Messages

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147

LCD Messages

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147

Viewing LCD Messages

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147

Removing LCD Messages

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147

System Error Messages

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147

Warning Messages

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163

Diagnostic Messages

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163

Alert Messages

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163

9 Getting Help

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165

Contacting Dell

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165

Section	Page
Dell PowerEdge R720 and R720xd Owner's Manual	3
About Your System	9
Front-Panel Features And Indicators	9
LCD Panel Features	12
Home Screen	13
Setup Menu	13
View Menu	13
Diagnostic Indicators	14
Hard-Drive Indicator Patterns	16
Back-Panel Features And Indicators	17
NIC Indicator Codes	18
Power Indicator Codes	19
Other Information You May Need	20
Using The System Setup And Boot Manager	21
Choosing The System Boot Mode	21
Entering System Setup	22
Responding To Error Messages	22
Using The System Setup Navigation Keys	22
System Setup Options	22
System Setup Main Screen	23
System BIOS Screen	23
System Information Screen	24
Memory Settings Screen	24
Processor Settings Screen	24
SATA Settings Screen	26
Boot Settings Screen	26
Integrated Devices Screen	27
Serial Communications Screen	28
System Profile Settings Screen	28
System Security Screen	29
Miscellaneous Settings	30
System And Setup Password Features	31
Assigning A System And/Or Setup Password	31
Deleting Or Changing An Existing System And/Or Setup Password	32
Using Your System Password To Secure Your System	32
Operating With A Setup Password Enabled	33
Entering The UEFI Boot Manager	33
Using The Boot Manager Navigation Keys	33
Boot Manager Screen	34
UEFI Boot Menu	34
Embedded System Management	34
iDRAC Settings Utility	35
Entering The iDRAC Settings Utility	35
Changing The Thermal Settings	35
Installing System Components	37
Recommended Tools	37
Front Bezel (Optional)	37
Removing The Front Bezel	37
Installing The Front Bezel	38
Opening And Closing The System	38
Opening The System	38
Closing The System	39
Inside The System	39
Cooling Shroud	41
Removing The Cooling Shroud	41
Installing The Cooling Shroud	42
System Memory	43
General Memory Module Installation Guidelines	45
Mode-Specific Guidelines	46
Sample Memory Configurations	47
Removing Memory Modules	49
Installing Memory Modules	50
Hard Drives	51
Removing A 2.5 Inch Hard-Drive Blank	51
Installing A 2.5 Inch Hard-Drive Blank	52
Removing A 2.5 Inch Hard-Drive Blank (Back)	52
Installing A 2.5 Inch Hard-Drive Blank (Back)	53
Removing A 3.5 Inch Hard-Drive Blank	53
Installing A 3.5 Inch Hard-Drive Blank	53
Removing A Hot-Swap Hard Drive	53
Installing A Hot-Swap Hard Drive	54
Removing A Hard Drive From A Hard-Drive Carrier	55
Installing A Hard Drive Into A Hard-Drive Carrier	56
Optical Drive (Optional)	56
Removing The Optical Drive	56
Installing The Optical Drive	57
Cooling Fans	58
Removing A Cooling Fan	58
Installing A Cooling Fan	59
Removing The Cooling-Fan Assembly	59
Installing The Cooling-Fan Assembly	60
Internal USB Memory Key (Optional)	61
Replacing The Internal USB Key	61
PCIe Card Holder	61
Removing The PCIe Card Holder	62
Installing The PCIe Card Holder	63
Opening And Closing The PCIe Card Holder Latch	63
Cable Retention Bracket	64
Removing The Cable Retention Bracket	64
Installing The Cable Retention Bracket	65
Expansion Cards And Expansion-Card Risers	65
Expansion Card Installation Guidelines	65
Removing An Expansion Card From The Expansion-Card Riser 2 Or 3	67
Installing An Expansion Card Into The Expansion-Card Riser 2 Or 3	68
Removing An Expansion Card From The Expansion-Card Riser 1	69
Installing An Expansion Card Into The Expansion-Card Riser 1	70
Removing Expansion-Card Risers	71
Installing Expansion-Card Risers	74
GPU Card Installation Guidelines	74
Installing A GPU Card	75
Removing A GPU Card	76
SD vFlash Card	77
Replacing An SD vFlash Card	77
Removing The vFlash Media Unit	78
Installing The vFlash Media Unit	79
Internal Dual SD Module	80
Removing The Internal Dual SD Module	80
Installing The Internal Dual SD Module	81
Internal SD Card	82
Removing An Internal SD Card	82
Installing An Internal SD Card	82
Integrated Storage Controller Card	82
Removing The Integrated Storage Controller Card	83
Installing The Integrated Storage Controller Card	84
Network Daughter Card	84
Removing The Network Daughter Card	84
Installing The Network Daughter Card	85
Processors	85
Removing A Processor	86
Installing A Processor	89
Power Supplies	90
Hot Spare Feature	91
Removing An AC Power Supply	91
Installing An AC Power Supply	92
Wiring Instructions For A DC Power Supply	93
Removing A DC Power Supply	95
Installing A DC Power Supply	96
Removing The Power Supply Blank	97
Installing The Power Supply Blank	97
System Battery	97
Replacing The System Battery	97
Hard-Drive Backplane	98
Removing The Hard-Drive Backplane	99
Installing The Hard-Drive Backplane	112
Removing The Optional Hard-Drive Backplane (Back)	113
Installing The Optional Hard-Drive Backplane (Back)	115
Control Panel	116
Removing The Control Panel (PowerEdge R720)	116
Installing The Control Panel (PowerEdge R720)	118
Removing The Control Panel (PowerEdge R720xd)	118
Installing The Control Panel (PowerEdge R720xd)	119
Removing The I/O Panel (PowerEdge R720xd)	120
Installing The I/O Panel (PowerEdge R720xd)	121
System Board	121
Removing The System Board	121
Installing The System Board	123
Troubleshooting Your System	125
Safety First—For You And Your System	125
Troubleshooting System Startup Failure	125
Troubleshooting External Connections	125
Troubleshooting The Video Subsystem	125
Troubleshooting A USB Device	125
Troubleshooting A Serial I/O Device	126
Troubleshooting A NIC	126
Troubleshooting A Wet System	126
Troubleshooting A Damaged System	127
Troubleshooting The System Battery	128
Troubleshooting Power Supplies	128
Troubleshooting Cooling Problems	128
Troubleshooting Cooling Fans	129
Troubleshooting System Memory	129
Troubleshooting An Internal USB Key	130
Troubleshooting An SD Card	130
Troubleshooting An Optical Drive	131
Troubleshooting A Tape Backup Unit	131
Troubleshooting A Hard Drive	132
Troubleshooting A Storage Controller	132
Troubleshooting Expansion Cards	133
Troubleshooting Processors	134
Using System Diagnostics	135
Dell Online Diagnostics	135
Dell Embedded System Diagnostics	135
When To Use The Embedded System Diagnostics	135
Running The Embedded System Diagnostics	135
System Diagnostic Controls	136
Jumpers And Connectors	137
System Board Jumper Settings	137
System Board Connectors	138
Disabling A Forgotten Password	140
Technical Specifications	141
System Messages	147
LCD Messages	147
Viewing LCD Messages	147
Removing LCD Messages	147
System Error Messages	147
Warning Messages	163
Diagnostic Messages	163
Alert Messages	163
Getting Help	165

Dell PowerEdge External Media System 1434 Dell PowerEdge R720 and R720xd Owner - Page 7

Using System Diagnostics, Jumpers And Connectors, Technical Specifications, System Messages

Page 7 highlights