Dell Precision 650 Setup and Quick Reference Guide - Page 27

Solving Problems, Resolving Software and Hardware Incompatibilities - review

Get Dell Precision 650 PDF manuals and user guides View all Dell Precision 650 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 27 highlights

Solving Problems Follow these tips when troubleshooting your computer: • If you added or removed a computer part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help technical support diagnose and fix the problem(s). • If an error message occurs in a program, consult the program's documentation. • If the recommended action in the troubleshooting section is to see a section in your User's Guide, you can use your Drivers and Utilities CD or go to support.dell.com (on another computer if necessary) to access your User's Guide. Resolving Software and Hardware Incompatibilities Windows XP Windows XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured. To check for conflicts on a computer running Windows XP: 1 Click the Start button and click Control Panel. 2 Click Performance and Maintenance and click System. 3 Click the Hardware tab and click Device Manager. 4 In the Device Manager list, check for conflicts with the other devices. Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled. 5 Double-click any conflict to display the Properties window. If an IRQ conflict exists, the Device status area in the Properties window reports the cards or devices that share the device's IRQ. Setup and Quick Reference Guide 27

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
Setup and Quick Reference Guide
27
Solving Problems
Follow these tips when troubleshooting your computer:
•
If you added or removed a computer part before the problem started,
review the installation procedures and ensure that the part is correctly
installed.
•
If a peripheral device does not work, ensure that the device is properly
connected.
•
If an error message appears on the screen, write down the exact
message. This message may help technical support diagnose and fix
the problem(s).
•
If an error message occurs in a program, consult the program’s
documentation.
•
If the recommended action in the troubleshooting section is to see a
section in your
User’s Guide
, you can use your
Drivers and Utilities
CD
or go to
support.dell.com
(on another computer if necessary) to access
your
User’s Guide
.
Resolving Software and Hardware Incompatibilities
Windows XP
Windows XP IRQ conflicts occur if a device either is not detected during
the operating system setup or is detected but incorrectly configured.
To check for conflicts on a computer running Windows XP:
1
Click the
Start
button and click
Control Panel
.
2
Click
Performance and Maintenance
and click
System
.
3
Click the
Hardware
tab and click
Device Manager
.
4
In the
Device Manager
list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (
!
) beside the
conflicting device or a red
X
if the device has been disabled.
5
Double-click any conflict to display the
Properties
window.
If an IRQ conflict exists, the
Device
status area in the
Properties
window reports the cards or devices that share the device's IRQ.