Dell S2719H Monitor Users Guide - Page 43

Product-specific problems, Specific Symptoms, Possible Solutions

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Product-specific problems Specific Symptoms Possible Solutions Screen image is too small ∞∞ Check the Aspect Ratio setting in the Display settings OSD. ∞∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the ∞∞ Turn Off the monitor, unplug the power cord, plug it back, and then monitor with the turn On the monitor. buttons on the bottom ∞∞ Check if the OSD menu is locked. If yes, press and hold the menu of the panel button for 10 seconds to unlock. (For more information, see Lock). No Input Signal when user controls are pressed ∞∞ Check the signal source. Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard. ∞∞ Check if the video cable is plugged in properly. Disconnect and reconnect the video cable if necessary. ∞∞ Reset the computer or video player. The picture does not fill the entire screen ∞∞ Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. ∞∞ Run the built-in diagnostics. Troubleshooting | 43

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Troubleshooting
|
43
Product-specific problems
Specific Symptoms
Possible Solutions
Screen image is too
small
∞
Check the
Aspect Ratio
setting in the
Display
settings OSD.
∞
Reset the monitor to Factory Settings (
Factory Reset
).
Cannot adjust the
monitor with the
buttons on the bottom
of the panel
∞
Turn Off the monitor, unplug the power cord, plug it back, and then
turn On the monitor.
∞
Check if the OSD menu is locked. If yes, press and hold the menu
button for 10 seconds to unlock. (For more information, see
Lock
).
No Input Signal when
user controls are
pressed
∞
Check the signal source. Ensure the computer is not in standby
or sleep mode by moving the mouse or pressing any key on the
keyboard.
∞
Check if the video cable is plugged in properly. Disconnect and
reconnect the video cable if necessary.
∞
Reset the computer or video player.
The picture does not
fill the entire screen
∞
Due to different video formats (aspect ratio) of DVDs, the monitor
may display in full screen.
∞
Run the built-in diagnostics.