Dell Studio XPS 435T Setup Guide - Page 39

Starting Dell Diagnostics From Your, Hard Drive, Drivers and Utilities, Drivers, and Utilities

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Using Support Tools Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 53. 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3. When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . This will invoke the Pre-Boot System Assessment (PSA) in some computers. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc. If PSA is invoked: a. The PSA starts running tests. b. If the PSA completes successfully, the following message is displayed: "No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended)." 37

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37
Using Support Tools
Start the Dell Diagnostics from your hard drive
or from the
Drivers and Utilities
disc.
Starting Dell Diagnostics From Your
Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a
screen image, see “Contacting Dell” on
page 53.
Ensure that the computer is connected to an
1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.
2.
When the DELL™ logo appears, press <F12>
3.
immediately. Select Diagnostics from the
boot menu and press <Enter>.
This will invoke the Pre‑Boot System
Assessment (PSA) in some computers.
NOTE:
If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your computer
and try again.
NOTE:
If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the
Drivers
and Utilities
disc.
If PSA is invoked:
The PSA starts running tests.
a.
If the PSA completes successfully, the
b.
following message is displayed:
“No
problems have been found
with this system so far.
Do you want to run the
remaining memory tests? This
will take about 30 minutes
or more. Do you want to
continue? (Recommended).”